You cannot open a shared calendar in Outlook for Mac

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Article ID: 2743766 - View products that this article applies to.
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Symptoms

When you have access to multiple shared Calendar folders, you cannot open one or more of the shared Calendar folders in Microsoft Outlook for Mac for Office 365 or Outlook for Mac 2011.

Cause

In Outlook for Mac for Office 365 and Outlook for Mac 2011, you cannot open a shared Calendar folder that is not a sub-calendar of the user's shared default Calendar folder.

For example, a user shares the following Calendar folders with you: 
  • Calendar
  • Second Calendar
  • Third Calendar

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Third Calendar Snapshot



In this example, the "Second Calendar" folder is a sub-calendar of the user's shared default "Calendar" folder. Therefore, you can open the "Second Calendar" folder in Outlook for Mac. However, the "Third Calendar" folder is not a sub-calendar under the default "Calendar" folder. Therefore, you cannot open this folder in Outlook for Mac.

Resolution

To resolve this issue, have the calendar owner create all shared calendars under the default "Calendar" folder.

Properties

Article ID: 2743766 - Last Review: October 31, 2014 - Revision: 4.0
Applies to
  • Microsoft Outlook for Mac 2011
  • Outlook for Mac for Office 365
Keywords: 
KB2743766

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