An automatic reply message is still sent after you clear the "Allow automatic replies" check box for a remote domain on an Exchange Server 2010 server

Article ID: 2492066 - View products that this article applies to.
Expand all | Collapse all


Consider the following scenario:  
  • You clear the Allow automatic replies check box for a remote domain on a Microsoft Exchange Server 2010 server.
  • A user configures a rule to use the have server reply using a specific message option in Microsoft Office Outlook.
  • An email message that matches the rule is sent from the remote domain to the user.
In this scenario, the automatic reply message is delivered unexpectedly to the remote domain.


This issue occurs because Exchange Server 2010 uses an incorrect message class for automatic replies which is not recognized by the categorizer.


To resolve this issue, install the following update rollup:
2645995 Description of Update Rollup 1 for Exchange Server 2010 Service Pack 2


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


For more information about how to configure remote domain properties, visit the following Microsoft website:
How to configure remote domain properties


Article ID: 2492066 - Last Review: February 13, 2012 - Revision: 1.0
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
kbqfe kbfix kbsurveynew kbexpertiseinter kbhotfixrollup KB2492066

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from