Cannot Keep Favorites with Automatic Configuration Script

Article translations Article translations
Article ID: 242544 - View products that this article applies to.
This article was previously published under Q242544
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


If you are using an automatic configuration script in Internet Explorer 5 and the script contains a "Delete Old Channels=1" entry, all entries in the Favorites folder may be deleted.


This problem occurs only if the Channels folder does not exist in the Favorites folder.


To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.01 Service Pack


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 1.


This fix is not included in Internet Explorer 5.01.


Article ID: 242544 - Last Review: October 22, 2013 - Revision: 2.2
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.0
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbenv kbfix kbqfe KB242544

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from