Virtual Private Networking Connection Stops Responding (Hangs) When Disconnecting

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Article ID: 237751 - View products that this article applies to.
This article was previously published under Q237751
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You may experience any one of the following symptoms:
  • When you attempt to cancel a Virtual Private Networking (VPN) connection, the VPN connection stops responding (hangs).
  • When the connection to your Internet service provider (ISP) times out, the VPN connection may stop responding (hang).


This behavior can occur if the Point-to-Point Tunneling Protocol (PPTP) driver does not disconnect correctly.


To resolve this problem, obtain the Virtual Private Networking (VPN) Update for Windows 98 and Dial-Up Networking (DUN) version 1.3. For additional information about the VPN Update for Windows 98 and DUN version 1.3, please see the following article in the Microsoft Knowledge Base:
191540 VPN Update for Windows 98 and Dial-Up Networking 1.3 Available


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


Article ID: 237751 - Last Review: October 26, 2013 - Revision: 3.0
Applies to
  • Microsoft Windows 95
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