Article ID: 221374 - View products that this article applies to.
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When you install Office, the following error message may appear:
When you click OK, Setup continues.
Internal Error 2893: Please contact product support for assistance.
This error will occur when you specify a company name that is more than 52 characters in length by using any of the following methods:
To work around this problem, click OK when the error message appears and Setup will complete normally. If you use this method, the company name will be truncated at 52 characters.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For more information about customizing Office 2000 setup, refer to the Microsoft Office 2000 Resource Kit documentation. You can view this documentation online at:
http://www.microsoft.com/office/orkarchive/2000ddl.htmFor more articles about how to troubleshoot specific errors in Office Setup:
Click here to view a list of Windows Installer Errors for Office 2000 articlesFor more articles with general information about how to troubleshoot Office errors:
Click here to view a list of Office 2000 Troubleshooting articles
Article ID: 221374 - Last Review: February 21, 2014 - Revision: 3.3