Options Unavailable in the Import/Export Wizard

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Article ID: 221067
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When you attempt to use the Import/Export Wizard, the "Import from an Application" and "Export to an Application" options may be unavailable.


This problem can occur if Netscape Navigator is not installed on your computer and a Netscape Navigator default profile is not created.


This behavior is by design.

More information

The Import/Export Wizard replaces the Bookmarks Converter (Winbm2fv.exe) tool. A default profile is created after you start Netscape the first time.

For additional information about the Bookmarks Converter tool, please see the following article in the Microsoft Knowledge Base:
152681 How to Use Netscape Navigator Bookmarks in Internet Explorer
The following file is available for download from the Microsoft Download Center:
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For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
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Article ID: 221067 - Last Review: June 22, 2014 - Revision: 6.0
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