Article ID: 221045
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When you attempt to use the Import/Export Wizard, you may receive one of the following error messages:
Unable to export favorites
Unable to export cookies
To work around this problem, accept the default folder or click Browse to specify an existing folder.
NOTE: You are unable to create a new folder in the Import/Export Wizard.
You are able to type a new folder in the "Import from a File or Address" box, however, a new folder is not created and you receive one of the error messages when you click Finish.