Article ID: 215366 - View products that this article applies to.
This article was previously published under Q215366
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When you start Microsoft Excel, you may receive the following error message:
If you click Details, you receive an error message that is similar to the following:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
Excel caused an invalid page fault in module Excel.exe at 015f:300a8487.
This problem occurs when you do the following:
To correct this problem, use any of the following methods:
Method 1: Reset the Excel Toolbar FileThe file that contains custom toolbar settings is stored in the "C:\Windows\Application Data\Microsoft\Excel" folder and is named one of the following:
Method 2: Remove the Page Break CommandNOTE: This problem only occurs when you place the command directly on the Worksheet Menu Bar (not on a menu). You can successfully start and run Excel with the command on any other toolbar. For example, place the Page Break command on the Standard instead.
Method 3: Unload All Add-insIf you are not using any add-ins, you may unload them instead of removing (or moving) the Page Break command from the Worksheet Menu Bar. To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
The Page Break command is available on the Insert menu of the Worksheet Menu Bar. You can add or remove any commands on a menu or toolbar (collectively referred to as command bars). However, if you add the Page Break command to the Worksheet Menu Bar and you have add-ins loading, Excel will not start but display a page fault error message.
For additional information about toolbars, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/291074/ )XL2002: Default toolbars and toolbar buttons seen instead of customizations