Article ID: 189100 - View products that this article applies to.
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When you download the MSN Money Investing ActiveX controls, the Web page displays a chart when the download is finished. If you click the I See The Chart link before you actually see the chart, the installation of the controls may be incomplete.
Note When Microsoft updates the Investing controls, you must download the new version of the controls before you can use Investing.
To resolve this issue, do not click the I See The Chart link until you see the Download Complete bar chart.
If you are not sure if the download is finished, click the Refresh button on your browser tool bar. If you are prompted to accept a cookie, click OK or Yes.
If the issue continues to occur, verify that Microsoft Internet Explorer is configured to accept cookies. To do this, use the appropriate method for your version of Microsoft Internet Explorer.
On a computer that is running Windows Vista
(http://support.microsoft.com/kb/187604/ )"Your security settings prohibit running ActiveX controls" error message occurs when you try to view the MSN Money Investing Web page
If the issue continues to occur, quit all other programs that are running, disable any virus protection programs installed on your computer, and then repeat the steps in the "Resolution" section of this article.
Note After you finish installing the new MSN Money Investing software, re-enable your virus protection software.