Article ID: 158432 - View products that this article applies to.
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When you insert a CMYK or a Joint Photographic Experts Group (JPEG) formatted graphic into a Word document, the graphic may be displayed as a box with an X inside it or you may receive one of the following error messages:
To work around this problem, use either of the following methods:
Use a different JPEG format, such as gray scale or RGB.
Use another graphic format that Word supports, such as Tagged Image File Format (TIFF), Encapsulated PostScript (EPS), CGM, BMP, or WMF.
Microsoft has confirmed this to be a problem in the Microsoft products listed above.
Article ID: 158432 - Last Review: October 4, 2013 - Revision: 1.1