Article ID: 155768 - View products that this article applies to.
This article was previously published under Q155768
When you try to start any of the Internet Information Server (IIS) services, such as the World Wide Web, Gopher, or FTP Server services in the Internet Service Manager, the service does not start nor does it give a message indicating a problem.
If you double-click on the computer name in the Internet Service Manager, the following message appears:
Trying to start any of the IIS services with the Services tool in Control Panel, results in the following error message:
Unable to connect to target machine.
No messages are logged in the event log.
Could not start the (FTP, Gopher, or World Wide Web) Publishing Service service on \\computername
Error 1075: The dependency service does not exist or has been marked for deletion.
The Remote Procedure Call (RPC) Service is not installed. All of the IIS services depend on the RPC Service.
Additionally, if the TCP/IP protocol is not installed, the same symptoms result.