Solution Center for Access Denied Error Messages

This solution center provides links to information which will help you troubleshoot scenarios in which you receive an "access denied" error message.

Overview

This solution center provides links to information which will help you troubleshoot scenarios in which you receive an "access denied" error message.

How to troubleshoot scenarios when you are unable to open a file or folder or when a service on your computer fails to start on your computer.

File System "Access Denied"

How to troubleshoot scenarios when you are unable to open a file or folder on a local drive on your computer. This can occur if you don’t have permissions on the file or folder, or if the file has been encrypted

Troubleshoot "access denied" when opening files or folders
This article desribes how to resolve common problems with accessing files or folders.

Certain folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in SharePoint
This article includes information about folders that may have to be excluded from antivirus scanning when you use a file-level antivirus program in SharePoint to avoid receiving "access denied" error messages when files are uploaded.

You cannot delete a file or a folder on an NTFS file system volume
This article describes why you may not be able to delete a file or a folder on an NTFS file system volume and how to address the different causes to resolve this issue.

"Access Is Denied" Error Message Appears When Permissions Are Correct
How to troubleshoot an issue when you receive an "access is denied" error message while trying to access a file on an NTFS file system volume.

Services "Access Denied"

How to troubleshoot an Error 5 or "Access Denied" when a service on your computer fails to start. This can occur if the permissions on the service account that is used to start the service have been changed or does not have permissions to the Windows registry keys used by the service.

Error message when attempting to start the Windows Event Log Service: "Access denied"
How to troubleshoot an "Error 5: Access Denied" error message when you try to start the Windows Event Log service from the Services console on Windows Server 2008 and the Windows Event Log service fails.

Some services do not start in Windows Vista
How to troubleshoot an "access denied" error message when you try to manually start the Windows Firewall service on Windows Vista computers or the DHCP Client or “Diagnostic Policy Service” services.

How to troubleshoot when you are unable to open a file or folder on another computer on a network.

Network "Access Denied"

How to troubleshoot when you are unable to open a file or folder on another computer on a network. This can occur for a number of reasons, including network issues, whether the file or folder has been shared, and the share permissions might not be configured correctly.

Troubleshoot file and printer sharing
This article desribes how to resolve common problems with file and printer sharing on a network.

Access Denied Error When Attempting to Connect to a Network Share
How to troubleshoot when you receive an "access denied" error message while attempting to connect to a network share.

New network shared folders automatically assign Read permissions to the Everyone group in Windows Server 2003
This article provides a hotfix to correct a problem in Windows Server 2003 where the value of the SrvsvcDefaultShareInfo entry in a registry subkey is ignored when you create a new network share.

How to troubleshoot when you are unable to access secure web sites (Secure Web sites are generally accessed by using a URL that includes the https:// protocol) or a web site that is not a trusted site.

Internet "Access Denied"

How to troubleshoot when you are unable to access secure web sites (Secure Web sites are generally accessed by using a URL that includes the https:// protocol) or a web site that is not a trusted site. If you are installing some programs over the internet, the installation may fail with an “access denied” error if Internet Explorer determines that the web site is not a trusted site.

You may receive a scripting error message when you browse a secure Web site that contains multiple frames
How to troubleshoot an "access denied" or "permission denied" error message when you browse a secure Web site that contains multiple frames if Internet Explorer is configured to use a proxy auto-configuration (.pac) file.

You cannot view a secure Web site in Internet Explorer 8
How to resolve issues related to viewing a secure web site with Internet Explorer 8.

You cannot view, access, or load some webpages in Internet Explorer 8 or Internet Explorer 9 Beta
This automated troubleshooter fixes issues related to webpages not loading or displaying as expected in Internet Explorer 8 and Internet Explorer 9 Beta.

Internet Explorer Product Solution Center
Visit the Internet Explorer Solution Center for support information including key resources, top issues, downloads, add-ons, support options, and support lifecycle details.

Top Solutions

Top Solutions

How do I open a file if I get an access denied message?
Get brief answers to questions about how to solve common permission or encryption problems when accessing files or folders.

How to change security settings for a folder when you do not have permissions to its subfolders or files
Describes an "Access is denied" error that occurs when you change permissions on a folder when you do not have access permission to its subfolders or files.

The "GetTempFileName" function fails together with an access denied error
Fixes an "Access to the path is denied" error that occurs when the "GetTempFileName" function tries to create a temporary file name in Windows 7 or in Windows Server 2008 R2.

How to troubleshoot definition update issues for Windows Defender
Describes how to troubleshoot the "Windows Defender Definitions haven't been updated" error message.

Common file and registry virtualization issues in Windows Vista or in Windows 7
Describes how to troubleshoot "access denied" error messages after you install an application in a folder other than the %programfiles% folder.

Error message when you try to access the root of a drive after you leave HomeGroup in Windows 7 Release Candidate: "Access is denied."
Fixes a problem that occurs when you try to access the root of a drive after you leave HomeGroup in Windows 7 Release Candidate.

How to troubleshoot Volume Activation error codes on Windows 7, Windows Server 2008 and Windows Vista-based computers
How to troubleshoot error codes when you try to use a Multiple Activation Key (MAK) or the Key Management Service (KMS) to perform Volume Activation on one or more Windows 7 or Windows Vista-based computers.

Downloads and Tools

Security Configuration and Analysis

Analyze System Security
This article describes how to analyze system security in Windows Server 2003 and higher using either using the Windows interface or using a command line.

Best practices for Security Configuration and Analysis
This article describes best practices for using the Security Configuration and Analysis tool.

NTRights

How to set logon user rights by using the NTRights utility
This article describes how to set logon user rights by using the NTRights utility. The NTRights utility (Ntrights.exe) is included in the Windows Server 2003 Resource Kit.

Process Monitor

Process Monitor Overview and Download
This article provides an overview of the Process Monitor tool as well as a link to download it.

AccessChk

AccessChk Overview and Download
This article provides an overview of the AccessChk tool as well as a link to download it.

AccessEnum

AccessEnum Overview and Download
This article provides an overview of the AccessEnum tool as well as a link to download it.

ShareEnum

ShareEnum Overview and Download
This article provides an overview of the ShareEnum tool as well as a link to download it.

Icacls.exe

The Icacls.exe utility is available for Windows Server 2003 with Service Pack 2
This article describes the Icacls.exe command-line utility. You can use this utility to modify NTFS file system permissions on a computer that is running Microsoft Windows Server 2003 with Service Pack 2 (SP2) and higher.

Icacls Article on TechNet Library
This article provides an in-depth overview of the Icacls.exe command-line utility.

Last Review : December 9, 2014