Article ID: 824312 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows registry
When a Microsoft Exchange Server 2003 mailbox or a Microsoft Exchange 2000 Server mailbox reaches its size limit, a message that resembles the following may be sent to the mailbox from the Exchange system administrator account:
Microsoft has released a software update that includes a new feature that lets you change the default behavior so that mailbox warning messages are not sent from the Exchange system administrator account. By default, warning messages are sent from the Exchange system administrator account to warn the user that the mailbox has surpassed the warning size limit or the size limit. The mailbox size limit is specified on the Exchange General tab for a mailbox-enabled user in the Active Directory Users and Computers snap-in.
You may not be able to send or receive new mail until you reduce your mailbox size. To make more space available, delete any items that you are no longer using or move them to your personal folder file (.pst). Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit. You must empty the Deleted Items folder after deleting items or the space will not be freed.
See client Help for more information.
Exchange Server 2003To enable this feature, you must install the latest service pack for Exchange Server 2003. This feature was introduced in Microsoft Exchange Server 2003 Service Pack 1 (SP1). After you install the latest service pack, you must perform the steps that are described in the "After you install the software update" section later in this article. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/836993/ )How to obtain the latest service packs for Exchange Server 2003
Exchange 2000 Server
Software update informationA supported feature that modifies the default behavior of the product is available from Microsoft. However, this feature is intended to modify only the behavior that this article describes. Apply this feature only to systems that specifically require it.
If the feature is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the feature.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific feature. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the feature is available. If you do not see your language, it is because the feature is not available for that language.
PrerequisitesBecause of file dependencies, this software update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/301378/ )How to obtain the latest Exchange 2000 Server service pack
File informationThe English version of this software update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 20-Jul-2003 23:55 6.0.6488.0 3,915,776 Cdoex.dll 20-Jul-2003 23:51 6.0.6488.0 851,968 Davex.dll 20-Jul-2003 23:51 6.0.6488.0 53,248 Davexpc.dll 20-Jul-2003 23:47 6.0.6488.0 577,536 Dsaccess.dll 18-Jul-2003 00:11 6.0.6488.0 184,320 Dscmsg.dll 18-Jul-2003 00:11 6.0.6488.0 958,464 Emsmdb32.dll 20-Jul-2003 23:55 6.0.6488.0 3,575,808 Excdo.dll 20-Jul-2003 23:47 6.0.6488.0 258,048 Exmime.dll 20-Jul-2003 23:51 6.0.6488.0 143,360 Exodbesh.dll 20-Jul-2003 23:51 6.0.6488.0 57,344 Exodbpc.dll 20-Jul-2003 23:51 6.0.6488.0 200,704 Exodbprx.dll 20-Jul-2003 23:51 6.0.6488.0 2,174,976 Exoledb.dll 20-Jul-2003 23:45 6.0.6488.0 81,920 Exosal.dll 20-Jul-2003 23:51 6.0.6488.0 307,200 Exprox.dll 18-Jul-2003 00:13 6.0.6488.0 143,360 Exschema.exe 18-Jul-2003 00:15 6.0.6488.0 675,840 Exwform.dll 17-Jul-2003 23:52 6.0.6488.0 49,152 Mdbevent.dll 18-Jul-2003 00:08 6.0.6488.0 2,285,568 Mdbmsg.dll 17-Jul-2003 23:53 6.0.6488.0 32,768 Mdbrole.dll 20-Jul-2003 23:47 6.0.6488.0 24,576 Mdbtask.dll 20-Jul-2003 23:46 6.0.6488.0 4,657,152 Store.exe
After you install the software updateWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
Note The steps that are described in this section apply to both Exchange Server 2003 and to Exchange 2000 Server. If you are using Exchange Server 2003, you must install Exchange Server 2003 SP1 before you follow these steps.
After you install this software update, you must create the Disable Quota Messages registry entry for each mailbox store on the Exchange Server 2003 computer or on the Exchange 2000 Server computer. You do this so that mailbox warning messages are not sent from the Exchange system administrator account. When you create the Disable Quota Messages registry entry for a mailbox store, the warning message is not sent to the mailboxes in that mailbox store. If you do not want warning messages to be sent to more than one mailbox store, you must add the Disable Quota Messages registry entry to each registry subkey that represents a mailbox store.
For example, if you have two mailbox stores on your Exchange 2000 Server computer, you must create the Disable Quota Messages registry entry in the
Private-<First Mailbox Store GUID>subkey. Then, you must also create the Disable Quota Messages registry entry in the
Private-<Second Mailbox Store GUID>subkey.
To create the Disable Quota Messages registry entry, follow these steps:
Article ID: 824312 - Last Review: October 25, 2007 - Revision: 2.3