Article ID: 813997 - View products that this article applies to.
When you try to save a Microsoft Office Word 2003 or Microsoft Office Word 2007 file, Word may stop responding or you may receive one of the following error messages:
There is not enough memory or disk space to complete the operation.
There is insufficient memory or disk space. Close extra windows and save your work.
There is insufficient memory or disk space. Close an application.
This program has performed an illegal operation and will be shut down. If this problem persists, contact the program vendor.
Word cannot complete the save due to a file permission error.
Microsoft Office Word 2007
To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:
This issue may occur if you are working with Word (and other programs for Microsoft Windows), and the Windows page file increases. This increase can be large and can use up most or all the available disk space.
Note This issue has been reported to occur if your computer is running certain versions of antivirus software. This issue may also occur if you are saving to a full floppy disk.
To resolve this issue, add more hard disk space either by adding a larger disk drive or by using a disk compression utility.
Note If you are running antivirus software, try turning it off. If this corrects the issue, contact the manufacturer of your antivirus software for an update or workaround.
To work around this issue, use any of the following methods:
(http://support.microsoft.com/kb/310312/EN-US/ )Description of the Disk Cleanup Tool in Windows XP
(http://support.microsoft.com/kb/186099/EN-US/ )Description of the Disk Cleanup Tool
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.