Article ID: 214652 - View products that this article applies to.
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When you open a Word document or RTF format file that is attached to a template that contains macros, the macro virus warning message may not appear. Word provides a macro warning message when a document that contains a macro is opened; however, if that document is attached to a non-trusted template that contains a macro, no warning is issued.
Microsoft Word considers documents and templates that are stored in either the user templates folder or the workgroup templates folder as trusted, or free of unwanted macro viruses. To determine where Word is storing your trusted user and workgroup templates, click Options on the Tools menu, and then click the File Locations tab.
To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:
http://office.microsoft.com/downloads/9798/Wd97mcrs.aspxIMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.
For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265374/EN-US/ )WD97: Post Service Release Fixes for Word 97
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000.
For additional information about Word for Windows 97 or Office 97 Service Releases, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/172475/EN-US/ )OFF97: How to Obtain and Install MS Office 97 SR-1
151261For additional information about macro viruses, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/151261/EN-US/ )OFF97: How to Obtain and Install MS Office 97 SR-2
(http://support.microsoft.com/kb/49500/EN-US/ )List of Antivirus Software Vendors
(http://support.microsoft.com/kb/187243/EN-US/ )WD97: Frequently Asked Questions About Word Macro Viruses
(http://support.microsoft.com/kb/181079/EN-US/ )WD97: What to Do If You Have a Macro Virus
(http://support.microsoft.com/kb/160686/EN-US/ )WD97: No Macro Warning Opening File in Template Folder
Article ID: 214652 - Last Review: October 14, 2013 - Revision: 2.3