XCLN: Outlook & Outlook Express Don't Notify User When Reply To Address Differs from the From Address

Article translations Article translations
Article ID: 234241 - View products that this article applies to.
This article was previously published under Q234241
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


Microsoft Outlook versions 8.0, 8.01, 8.02, 8.03, 8.04, and 8.5, and Microsoft Outlook Express (OE) versions 4.0 and 5 do not notify you when the Reply To address is different than the From address. When you reply to a message, it is directed to a different address than you expect when the Reply To field is used to direct the replies elsewhere.


If a Display Name has been defined, Outlook and OE neatly parse the address and only show the Display Name. However, double-clicking on the Display Name reveals the unexpected SMTP address defined in the original sender's message as the Reply To address. When the message first arrives in an Inbox, the From header may look like:
GoodUser [user@microsoft.com]
When you reply to the message, the To field will be parsed to just:
By default, the original header information is copied into the message body which includes the original From address:
GoodUser [user@microsoft.com]
However, double-clicking on the To field may reveal that the Reply To address is different from what was expected:


This behavior is by design.


Article ID: 234241 - Last Review: February 21, 2014 - Revision: 4.3
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook 97 Standard Edition
  • Microsoft Outlook 98 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft Exchange Server 5.5 Standard Edition
kbnosurvey kbarchive kbprb KB234241

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com