Article ID: 815011 - View products that this article applies to.
Windows XP Service Pack 1 (SP1) does not call a fatal stop error when Windows finds a corrupted registry entry. If you want to troubleshoot the cause of the registry corruption, you cannot collect the corrupted registry before Windows tries to fix it.
Windows XP SP1 contains a registry resiliency feature to automatically delete corrupted registry keys when Windows starts, and when a user hive is loaded when a user logs on or loads a hive with Registry Editor.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ---------------------------------------------------------- 20-Feb-2003 14:22 5.1.2600.1171 1,892,352 Ntkrnlmp.exe 20-Feb-2003 14:22 5.1.2600.1171 1,948,416 Ntkrnlpa.exe 20-Feb-2003 14:22 5.1.2600.1171 1,921,024 Ntkrpamp.exe 20-Feb-2003 14:22 5.1.2600.1171 1,924,608 Ntoskrnl.exe
Disable the Registry Repair and Recovery FeatureImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To disable the Registry Repair and Recovery feature, install the hotfix that is described in this article, and then make the following registry change:
\System\CurrentControlSet\Control\Session Manager\Configuration Manager
DWORD value: 0 indicates disabled
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
After you disable the Registry Repair and Recovery feature, Windows can stop with any of the following errors if a corrupted entry is accessed:
Article ID: 815011 - Last Review: August 29, 2007 - Revision: 3.4