Article ID: 290664
This article has been archived. It is offered "as is" and will no longer be updated.
When you start a Windows Millennium Edition (Me)-based computer after you run the Norton System Works 2000 Live Update feature, you may receive the following error message
and your computer may stop responding.
Windows could not upgrade the file from %1 to %2
This issue occurs because Norton System Works 2000 is not compatible with Windows Me.
To resolve this issue, contact Norton to inquire about the availability of a fix for this issue. For information about how to do so, please view the following Norton Web site:
http://www.norton.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.