Article ID: 224490 - View products that this article applies to.
This article was previously published under Q224490
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When you try to start a scheduled presentation broadcast, you may receive the following error message:
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
There's a problem starting the NetShow Encoder. Reinstall rxcbprxy.exe and register it and try again.
http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818CNOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.
This error can be caused when the file Rxcbprxy.exe is damaged or missing.
This error can also occur when Rxcbprxy.exe is not registered in the Windows Registry.
Method 1: Run Office Repair
Method 2: Copy Rxcbrxy.exe From the Office 2000 CDIf the Rxcbprxy.exe file is missing from the Program Files\Microsoft Office\Office folder, you may be able to copy it from the Office 2000 compact disc to your hard disc drive.
Steps to Copy Rxcbrxy.exeTo copy the file to your hard disk, follow these steps:
Method 3: Reinstall Presentation BroadcastingIf the previous method does not resolve the problem, follow these steps:
For additional information about troubleshooting online broadcasting, please see the following article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/229951/EN-US/ )PPT2000: Troubleshooting Online Broadcasting