FIX: You can only view performance counters for 256 publishing points on a Windows Media Services 9 Series server

Article translations Article translations
Article ID: 934615 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

When you try to view performance counters on a Microsoft Windows Media Services 9 Series server that has more than 256 publishing points, Performance Monitor only lets you select from the first 256 publishing points in the Windows Media Publishing Point performance object. You cannot select any publishing points after the first 256 publishing points even if you want to view the performance counters of only one publishing point.

CAUSE

Windows Media Services only reports the statistics for 256 publishing points.

RESOLUTION

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Microsoft Windows Server 2003 for x86-based computers (all languages)

The following files are available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsServer2003-KB934615-x86-ENU.exe package now.

Microsoft Windows Server 2003 for x64-based computers (all languages)

The following files are available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the WindowsServer2003.WindowsXP-KB934615-x64-ENU.exe package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Windows Server 2003 Service Pack 1

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wmsperf.dll9.1.1.384319,45603-Apr-200704:24x86
Wmsperf.dll9.1.1.384329,69602-Apr-200720:30x64

Microsoft Windows Server 2003 Service Pack 2

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wmsperf.dll9.1.1.386019,45603-Apr-200704:27x86
Wmsperf.dll9.1.1.386029,69602-Apr-200720:35x64

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

This hotfix raises the limit of the number of publishing points that report performance information to 1024 publishing points. This limit does not affect the number of publishing points that Windows Media Services supports for streaming. This limit only affects the way that the service reports performance figures.

Properties

Article ID: 934615 - Last Review: October 31, 2007 - Revision: 1.1
APPLIES TO
  • Microsoft Windows Media Services 9 Series
Keywords: 
kbtshoot kbfix KB934615

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com