An Error Occurs When You Use the PostingObject.Approvers(Boolean) Method

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Article ID: 828278 - View products that this article applies to.
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SYMPTOMS

After you install Microsoft Content Management Server (MCMS) 2002 Service Pack 1 (SP1), an error may occur when you use the PostingObject.Approvers(Boolean) method. This method is part of the MCMS 2002 API. You may receive an error message that is similar to the following:
Server Error in '/ApplicationName' Application. -------------------------------------------------------------------------------- Server error. Contact the site administrator. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Runtime.InteropServices.COMException: Server error. Contact the site administrator. Source Error: Line 57: pst = Microsoft.ContentManagement.Publishing.CmsHttpContext.Current.Posting; Line 58: Line 59: usrs = pst.Approvers(true); Line 60: Line 61: Response.Write("Hello World: " + usrs.Count ); Source File: c:\inetpub\wwwroot\applicationname\username.aspx.cs Line: 59 Stack Trace: [COMException (0x80041b58): Server error. Contact the site administrator.] Microsoft.ContentManagement.Interop.Publishing.IRcwPosting.get_Approvers (Boolean doExpandUserGroups) +0 Microsoft.ContentManagement.Publishing.Posting.Approvers(Boolean doExpandUserGroups) +47 [CmsServerException: Server error. Contact the site administrator.] Microsoft.ContentManagement.Publishing.Posting.Approvers(Boolean doExpandUserGroups) +81 ApplicationName.username.Button1_Click(Object sender, EventArgs e) in c:\inetpub\wwwroot\applicationname\username.aspx.cs:59 System.Web.UI.WebControls.Button.OnClick(EventArgs e) +108 System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +57 System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +18 System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +33 System.Web.UI.Page.ProcessRequestMain() +1277 -------------------------------------------------------------------------------- Version Information: Microsoft .NET Framework Version:1.1.4322.573; ASP.NET Version:1.1.4322.573

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size  File name
   ------------------------------------------------------------------------------------------
   22-Aug-2003  00:54                 1,056  Eula.rtf
   10-Sep-2003  00:12                73,728  Microsoftcontentmanagementserver2002patch.msp
   10-Sep-2003  00:15                 8,192  Microsoftcontentmanagementserver2002unpatch.msp
   18-Jul-2003  06:53  1.0.12.0     347,648  Setup.exe        
   10-Sep-2003  00:09                 1,260  Setup.xml 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Properties

Article ID: 828278 - Last Review: February 27, 2014 - Revision: 1.5
APPLIES TO
  • Microsoft Content Management Server 2002
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbhotfixserver kbqfe kbbug kbfix kbcontentmgtserv2002sp2fix kbcontentmgtserv2002presp2fix KB828278

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