Emoji characters and control glyphs are missing in Internet Explorer 10 in Windows 7 SP1 and Windows Server 2008 R2 SP1

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Article ID: 2780340 - View products that this article applies to.
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Symptoms

In Internet Explorer 10, emoji characters are not visible and control glyphs are missing on emoji-capable platforms that are running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). Control glyphs include such elements as the arrow keys in the scrollbar.

Resolution

To fix this problem, install the update for the Segoe UI symbol font in Windows 7 and Windows Server 2008 R2. For more information, click the following article number to go to the article in the Microsoft Knowledge Base:
2729094 An update for the Segoe UI symbol font in Windows 7 and in Windows Server 2008 R2 is available

Properties

Article ID: 2780340 - Last Review: February 26, 2013 - Revision: 2.0
Applies to
  • Internet Explorer 10
  • Windows 7 Service Pack 1
  • Windows Server 2008 R2 Service Pack 1
Keywords: 
kbtshoot kbsurveynew KB2780340

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