You cannot remotely query version 2.0 performance counters on a computer that is running Windows Server 2008 or Windows Vista

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Article ID: 2414106 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Windows Server 2008 or Windows Vista.
  • You try to remotely query version 2.0 performance counters on the computer.
In this scenario, you do not obtain values of the performance counters. Or, the querying application may stop responding or crash.

CAUSE

This issue occurs because of an error when the operating system calculates the free space of a buffer after a version 2.0 provider adds data to the buffer.

RESOLUTION

To resolve the issue, install this hotfix on the computer that does not return the values for the version 2.0 performance counters and that is running Windows Server 2008 or Windows Vista.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.0.6001.22766800,76817-Sep-201016:07x86
Advapi32.dll6.0.6002.22490801,28017-Sep-201017:50x86
Regsvc.dll6.0.6001.22766107,00817-Sep-201016:11x86
Regsvc.dll6.0.6002.22490107,00817-Sep-201017:53x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.0.6001.227661,063,93617-Sep-201014:59x64
Advapi32.dll6.0.6002.224901,067,00817-Sep-201017:21x64
Regsvc.dll6.0.6001.22766206,84817-Sep-201015:04x64
Regsvc.dll6.0.6002.22490206,84817-Sep-201017:24x64
Advapi32.dll6.0.6001.22766800,76817-Sep-201016:07x86
Advapi32.dll6.0.6002.22490801,28017-Sep-201017:50x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.0.6001.227661,963,00817-Sep-201016:00IA-64
Advapi32.dll6.0.6002.224901,964,03217-Sep-201017:24IA-64
Regsvc.dll6.0.6001.22766355,32817-Sep-201016:05IA-64
Regsvc.dll6.0.6002.22490355,32817-Sep-201017:28IA-64
Advapi32.dll6.0.6001.22766800,76817-Sep-201016:07x86
Advapi32.dll6.0.6002.22490801,28017-Sep-201017:50x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the API architecture that is used for collecting performance counter data in Windows Vista and in Windows Server 2008, visit the following Microsoft website:For more information about how an application uses the Performance Counter version 2.0 APIs to obtain performance counter data, visit the following Microsoft website: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size3,577
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameX86_7bb47004c9b220a12b920f02e50353ff_31bf3856ad364e35_6.0.6002.22490_none_f2a86a2c7610be56.manifest
File versionNot applicable
File size710
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameX86_7e4d361f0dc0d4cf5fd73e712203d682_31bf3856ad364e35_6.0.6002.22490_none_6c3ab06859a86a49.manifest
File versionNot applicable
File size696
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameX86_a76ded1027af8c04d8f3469163ff05d1_31bf3856ad364e35_6.0.6001.22766_none_d37d983d8395b3a4.manifest
File versionNot applicable
File size710
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameX86_c3dc30a2bda6736ed766d8c1c67f172f_31bf3856ad364e35_6.0.6001.22766_none_709de79947688a81.manifest
File versionNot applicable
File size696
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6001.22766_none_e3971c0d9fca8714.manifest
File versionNot applicable
File size9,805
Date (UTC)17-Sep-2010
Time (UTC)16:28
PlatformNot applicable
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22490_none_e5571c759d0e9801.manifest
File versionNot applicable
File size9,805
Date (UTC)17-Sep-2010
Time (UTC)18:18
PlatformNot applicable
File nameX86_microsoft-windows-remoteregistry-service_31bf3856ad364e35_6.0.6001.22766_none_89b4d01c9cc01f65.manifest
File versionNot applicable
File size11,192
Date (UTC)17-Sep-2010
Time (UTC)16:32
PlatformNot applicable
File nameX86_microsoft-windows-remoteregistry-service_31bf3856ad364e35_6.0.6002.22490_none_8b74d0849a043052.manifest
File versionNot applicable
File size11,192
Date (UTC)17-Sep-2010
Time (UTC)18:22
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_29390df937090005c0a94587832e027e_31bf3856ad364e35_6.0.6002.22490_none_0163b6f93fb08dd9.manifest
File versionNot applicable
File size1,040
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameAmd64_c6ee7eecaba26c380abc772b8bdc310d_31bf3856ad364e35_6.0.6001.22766_none_9d49a9c90351b5ed.manifest
File versionNot applicable
File size1,040
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameAmd64_e99c5dc9b9465be2ab2881b4bbfc8aaf_31bf3856ad364e35_6.0.6001.22766_none_bc2c87289f85a142.manifest
File versionNot applicable
File size714
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameAmd64_ef312979feb3276e40b7e90254c6b5e1_31bf3856ad364e35_6.0.6002.22490_none_588c131df9e0320a.manifest
File versionNot applicable
File size714
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameAmd64_efb54500a58476f09cfdd785ff7dc740_31bf3856ad364e35_6.0.6001.22766_none_fc2012cd64fad9e6.manifest
File versionNot applicable
File size700
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameAmd64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6001.22766_none_3fb5b7915827f84a.manifest
File versionNot applicable
File size9,851
Date (UTC)17-Sep-2010
Time (UTC)15:18
PlatformNot applicable
File nameAmd64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22490_none_4175b7f9556c0937.manifest
File versionNot applicable
File size9,851
Date (UTC)17-Sep-2010
Time (UTC)17:46
PlatformNot applicable
File nameAmd64_microsoft-windows-remoteregistry-service_31bf3856ad364e35_6.0.6001.22766_none_e5d36ba0551d909b.manifest
File versionNot applicable
File size11,468
Date (UTC)17-Sep-2010
Time (UTC)15:23
PlatformNot applicable
File nameAmd64_microsoft-windows-remoteregistry-service_31bf3856ad364e35_6.0.6002.22490_none_e7936c085261a188.manifest
File versionNot applicable
File size11,468
Date (UTC)17-Sep-2010
Time (UTC)17:49
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,605
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6001.22766_none_e3971c0d9fca8714.manifest
File versionNot applicable
File size9,805
Date (UTC)17-Sep-2010
Time (UTC)16:28
PlatformNot applicable
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22490_none_e5571c759d0e9801.manifest
File versionNot applicable
File size9,805
Date (UTC)17-Sep-2010
Time (UTC)18:18
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_79c3fdbdcb422f514a10452cb8c9a0b5_31bf3856ad364e35_6.0.6002.22490_none_862d2681c7a108bd.manifest
File versionNot applicable
File size1,038
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameIa64_976e612cfc9fd84cb034acdce8a0beeb_31bf3856ad364e35_6.0.6002.22490_none_a895969294d99758.manifest
File versionNot applicable
File size712
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameIa64_ac9496f3b8d9e3598d6aece6c6dc98bf_31bf3856ad364e35_6.0.6001.22766_none_81f0e15f0bdb0120.manifest
File versionNot applicable
File size712
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameIa64_bbae4b280a7e3a7f3073089224fd1b04_31bf3856ad364e35_6.0.6001.22766_none_e278c2147330fa86.manifest
File versionNot applicable
File size1,038
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameIa64_fd06d41dd4541ba13e4d48c77c87494c_31bf3856ad364e35_6.0.6001.22766_none_2780e033398a4aa3.manifest
File versionNot applicable
File size698
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameIa64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6001.22766_none_e398c0039fc89010.manifest
File versionNot applicable
File size9,828
Date (UTC)17-Sep-2010
Time (UTC)16:20
PlatformNot applicable
File nameIa64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22490_none_e558c06b9d0ca0fd.manifest
File versionNot applicable
File size9,828
Date (UTC)17-Sep-2010
Time (UTC)17:45
PlatformNot applicable
File nameIa64_microsoft-windows-remoteregistry-service_31bf3856ad364e35_6.0.6001.22766_none_89b674129cbe2861.manifest
File versionNot applicable
File size11,461
Date (UTC)17-Sep-2010
Time (UTC)16:23
PlatformNot applicable
File nameIa64_microsoft-windows-remoteregistry-service_31bf3856ad364e35_6.0.6002.22490_none_8b76747a9a02394e.manifest
File versionNot applicable
File size11,461
Date (UTC)17-Sep-2010
Time (UTC)17:49
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,758
Date (UTC)20-Sep-2010
Time (UTC)12:29
PlatformNot applicable
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6001.22766_none_e3971c0d9fca8714.manifest
File versionNot applicable
File size9,805
Date (UTC)17-Sep-2010
Time (UTC)16:28
PlatformNot applicable
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22490_none_e5571c759d0e9801.manifest
File versionNot applicable
File size9,805
Date (UTC)17-Sep-2010
Time (UTC)18:18
PlatformNot applicable

Properties

Article ID: 2414106 - Last Review: October 14, 2010 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard
  • Windows Server 2008 Foundation
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2414106

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