The "Search programs and files" box on the Start menu does not search files on network locations that are not indexed in Windows 7 or in Windows Server 2008 R2

Article translations Article translations
Article ID: 2268596 - View products that this article applies to.
Expand all | Collapse all

On This Page

Symptoms

You have a computer that is running Windows 7 or Windows Server 2008 R2. You use the Search programs and files box on the Start menu to search files on the computer. In this case, you notice that search result does not include libraries that are not indexed. Therefore, you cannot use the Search programs and files box to search files that are stored on network locations.

Cause

This issue occurs because of a design change in Windows 7 and in Windows Server 2008 R2. By default, the search functionality from the Search programs and files box on the Start menu does not search libraries that are not indexed.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
This hotfix adds the functionality to search libraries that are not indexed from the Search programs and files box on the Start menu. To enable this functionality, you must create a registry subkey after you install this hotfix.

To enable the functionality, go to the "Fix it for me" section. If you prefer to enable the functionality yourself, go to the "Let me fix it myself" section.


Fix it for me

Collapse this imageExpand this image
assets folding start expanded
To enable the functionality, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

Collapse this imageExpand this image
assets fixit1
Fix this problem
Microsoft Fix it 50888
Collapse this imageExpand this image
assets fixit2


Notes
Collapse this imageExpand this image
assets folding start collapsed
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.
Collapse this imageExpand this image
assets folding end collapsed
Collapse this imageExpand this image
assets folding end

Let me fix it myself

Collapse this imageExpand this image
assets folding start collapsed
To do this, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    Start button
    , type regedit in the Search programs and files box, and then press ENTER.
    Collapse this imageExpand this image
    UAC
    If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.
  2. Locate and then click the following registry subkey:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SearchPlatform\Preferences
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type EnableSearchingSlowLibrariesInStartMenu, and then press ENTER.
  5. Right-click EnableSearchingSlowLibrariesInStartMenu, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Exit Registry Editor.
Note If you want to disable the functionality of searching libraries that are not indexed, set the value of the EnableSearchingSlowLibrariesInStartMenu registry entry to 0.
Collapse this imageExpand this image
assets folding end collapsed

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Searchfolder.dll6.1.7600.20809646,65602-Oct-201005:01x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Searchfolder.dll6.1.7600.20809869,88802-Oct-201005:43x64
Searchfolder.dll6.1.7600.20809646,65602-Oct-201005:01x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Searchfolder.dll6.1.7600.208091,861,63202-Oct-201004:48IA-64
Searchfolder.dll6.1.7600.20809646,65602-Oct-201005:01x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot Applicable
File size1,649
Date (UTC)05-Oct-2010
Time (UTC)20:25
PlatformNot Applicable
File nameX86_85a99857a1b532abd8e5596488a3e32c_31bf3856ad364e35_6.1.7600.20809_none_c51fc0820cf4f6fa.manifest
File versionNot Applicable
File size700
Date (UTC)05-Oct-2010
Time (UTC)20:25
PlatformNot Applicable
File nameX86_microsoft-windows-searchfolder_31bf3856ad364e35_6.1.7600.20809_none_9b2ab50543793345.manifest
File versionNot Applicable
File size47,155
Date (UTC)02-Oct-2010
Time (UTC)05:32
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_f101215ba0c64ce38ba69a14e518af19_31bf3856ad364e35_6.1.7600.20809_none_4e75ab37f47bccf1.manifest
File versionNot Applicable
File size1,048
Date (UTC)05-Oct-2010
Time (UTC)20:25
PlatformNot Applicable
File nameAmd64_microsoft-windows-searchfolder_31bf3856ad364e35_6.1.7600.20809_none_f7495088fbd6a47b.manifest
File versionNot Applicable
File size47,159
Date (UTC)02-Oct-2010
Time (UTC)06:31
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,659
Date (UTC)05-Oct-2010
Time (UTC)20:25
PlatformNot Applicable
File nameX86_microsoft-windows-searchfolder_31bf3856ad364e35_6.1.7600.20809_none_9b2ab50543793345.manifest
File versionNot Applicable
File size47,155
Date (UTC)02-Oct-2010
Time (UTC)05:32
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_7b1c1e47da103aaef61fb706f6532e66_31bf3856ad364e35_6.1.7600.20809_none_b0e2c9a852aa140d.manifest
File versionNot Applicable
File size1,046
Date (UTC)05-Oct-2010
Time (UTC)20:25
PlatformNot Applicable
File nameIa64_microsoft-windows-searchfolder_31bf3856ad364e35_6.1.7600.20809_none_9b2c58fb43773c41.manifest
File versionNot Applicable
File size47,157
Date (UTC)02-Oct-2010
Time (UTC)06:26
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,469
Date (UTC)05-Oct-2010
Time (UTC)20:25
PlatformNot Applicable
File nameX86_microsoft-windows-searchfolder_31bf3856ad364e35_6.1.7600.20809_none_9b2ab50543793345.manifest
File versionNot Applicable
File size47,155
Date (UTC)02-Oct-2010
Time (UTC)05:32
PlatformNot Applicable

Properties

Article ID: 2268596 - Last Review: April 25, 2013 - Revision: 3.0
Applies to
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbgraphxlink kbexpertiseinter kbsurveynew kbfixme kbmsifixme KB2268596

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com