"0X8C040017" error message when you publish a project to Project Server 2003 or to Microsoft Project Server 2002

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Article ID: 843088 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.

Symptoms

When you publish a project that contains new resources to Microsoft Office Project Server 2003 or to Microsoft Project Server 2002, you may find that a flashing red exclamation mark appears next to the Microsoft Office Project Server Spooler icon (in Project Server 2003) or next to the Microsoft Project Server Spooler icon (in Microsoft Project Server 2002) in the notification area, at the far right of the taskbar. When you double-click the icon, you receive the following error message in the Error column:
The manager cannot create the resource account (0X8C040017)
Additionally, event error messages that are similar to the following may be logged in the application event log:

Type: Error
Source: Microsoft Project Server Tracing Eventlog Provider
Category: None
Event ID: 2
User: NT AUTHORITY\LOCAL SERVICE
Description:
The description for Event ID (2) in Source (Microsoft Project Server Tracing Eventlog Provider) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details.
Component: PjMsgHlr
File: PathAndNameOfFile
Line: 516
Error Number: 0x8c040017

Description: <Description><![CDATA[Assert Detected. The error code was also included.]]></Description>

Type: Error
Source: Microsoft Project Server Tracing Eventlog Provider Event
Category: None
Event ID: 2
User: NT AUTHORITY\LOCAL SERVICE
Description:
The description for Event ID (2) in Source (Microsoft Project Server Tracing Eventlog Provider) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details.
Component: PjMsgHlr
File: PathAndNameOfFile
Line: 587
Error Number: 0x8c040017
Description: <Description><![CDATA[Assert Detected. The error code was also included.]]></Description>

Although you receive the error messages, the project is published to Microsoft Project Server.

Cause

This issue may occur if the Project Managers group is not configured with the correct permissions to create resource accounts.

Resolution

To resolve this issue, make sure that the Project Managers group is assigned the "Create Accounts from Microsoft Project" permission. To do this:
  1. Log on to Microsoft Project Web Access by using a user account that has administrator credentials.
  2. Verify that the Project Managers group is assigned the "Create Accounts from Microsoft Project" permission. To do this:
    1. Click Admin, click Manage users and groups.
    2. In the left pane, under Add, modify, and delete, click Groups.
    3. In the Group Name column of the table that appears on the Group page, click Project Managers, and then click Modify Group.
    4. Under Global permissions: Set global permissions for the members of this group on the Modify Group page, use one of the following methods, depending on the version of Microsoft Project Server that you are running:
      • If you are running Project Server 2003, make sure that the Allow check box is selected. The Allow check box is located next to the Create Accounts from Microsoft Office Project permission.
      • If you are running Microsoft Project Server 2002, make sure that the Allow check box is selected. The Allow check box is located next to the Create Accounts from Microsoft Project permission.
    5. If the Allow check box is not selected, click to select the Allow check box, and then click Save Changes.
  3. Verify that the Project Managers group is assigned the "Create Accounts from Microsoft Project" permission at the site level. To do this:
    1. Use one of the following methods, depending on the version of Microsoft Project Server that you are running:
      • If you are running Project Server 2003, click Admin, and then click Server configuration.

        In the left pane, under Configuration options, click Features (if it is not already selected).
      • If you are running Microsoft Project Server 2002, click Admin, and then click Manage organization.

        In the left pane, under Organization options, click Features (if it is not already selected).
    2. In the Account Creation column of the table that appears on the Features page, use one of the following methods, depending on the version of Microsoft Project Server that you are running:
      • If you are running Project Server 2003, make sure that the Allow check box is selected. The Allow check box appears next to Create Accounts from Microsoft Office Project.
      • If you are running Microsoft Project Server 2002, make sure that the Allow check box is selected. The Allow check box appears next to Create Accounts from Microsoft Project.
    3. If the Allow check box is not selected, click to select the Allow check box, and then click Save Changes.

More information

For more information about how to configure and about how to administer Project Server 2003, see the Project Server 2003 Administrator's Guide. To obtain the Project Server 2003 Administrator's Guide, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=2f446940-147b-447a-b0d3-6088673a53a4&amp;DisplayLang=en
For more information about how to configure and about how to administer Microsoft Project Server 2002, see the Microsoft Project Server 2002 Web Administrator's Guide. To obtain the Microsoft Project Server 2002 Web Administrator's Guide, visit the following Microsoft Web site:
http://www.microsoft.com/technet/prodtechnol/project/project2002/reskit/prk_tadminguide_3571.mspx
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Properties

Article ID: 843088 - Last Review: January 17, 2015 - Revision: 4.0
Applies to
  • Microsoft Office Project Server 2003
  • Microsoft Project Server 2002
Keywords: 
kbnosurvey kbarchive kberrmsg kbprb kbtshoot KB843088

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