After you apply Rollup Update 5 for Exchange Server 2007 SP1, Outlook Web Access users find the font size of plain text messages is extremely small when they use some third-party Web browsers

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Article ID: 961606 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

After you apply Rollup Update 5 for Microsoft Exchange Server 2007 Service Pack 1 (SP1), Outlook Web Access (OWA) users may find that the font size of plain text messages is extremely small. This symptom occurs when users are running certain third-party Web browsers instead of Windows Internet Explorer.

Cause

Exchange Server OWA 2007 generates HTML tags and styles that are not supported by some third-party Web browsers.

Resolution

To resolve this problem, install Update Rollup 8 for Exchange 2007 Service Pack 1.

For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 961606 - Last Review: January 16, 2015 - Revision: 2.0
Applies to
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbnosurvey kbarchive kbexpertiseinter kbexpertiseadvanced kbqfe kbsurveynew kbhotfixrollup KB961606

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