Event ID 115 may be logged intermittently on a computer that is running Exchange Server 2007 with Service Pack 1

Article translations Article translations
Article ID: 950976 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

On a computer that is running Exchange 2007 Service Pack 1 (SP1), events from the MSExchange Search Indexer may be logged intermittently. These events resemble the following:

Event Type: Error
Event Source: MSExchange Search Indexer
Event Category: General
Event ID: 115
Description: Mapi protocol handler encountered an unknown exception obtaining message content from : MDB <ID>, Mailbox <ID>, DocumentID <ID>, EntryID System.Byte[]. The exception is: Microsoft.Mapi.MapiExceptionNotFound: MapiExceptionNotFound: Unable to open property <ID> (Interface <ID>, Options 0) with flags ReadOnly. (hr=0x8004010f, ec=-2147221233) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=103] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=206][latency=0] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropOpenAttach [34] Lid: 27962 ROP: ropOpenStream [43] Lid: 17082 ROP Error: 0x8004010F Lid: 24673 Lid: 21921 StoreEc: 0x8004010F Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropOpenStream [43] Lid: 24633 Lid: 5076 StoreEc: 0x8004010F PropTag: 0x37010102 Lid: 28737 Lid: 7540 StoreEc: 0x8004010F PropTag: 0x37010102 Lid: 21569 Lid: 24641 StoreEc: 0x8004010F Lid: 23617 Lid: 5326 StoreEc: 0x8004010F Lid: 25025 Lid: 18881 StoreEc: 0x8004010F Lid: 1750 ---- Remote Context End ---- Lid: 31418 --- ROP Parse Done --- Lid: 25793 Lid: 23873 StoreEc: 0x8004010F Lid: 23097 Lid: 19001 StoreEc: 0x8004010F at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Object objLastErrorInfo) at Microsoft.Mapi.MapiProp.OpenProperty(PropTag propTag, Guid interfaceId, Int32 interfaceOptions, OpenPropertyFlags flags) at Microsoft.Mapi.MapiProp.OpenStream(PropTag propTag, OpenPropertyFlags flags) at Microsoft.Exchange.Search.MapiIterator.<GetContents>d__0.MoveNext() at Microsoft.Exchange.Search.MapiIterator.<GetContents>d__0.MoveNext() at Microsoft.Exchange.Search.MapiChunkSource.GetNextChunk(IntPtr chunk).

Note Frequently, this event is harmless and can be safely ignored. For example, the event may be logged when an item contains an attachment that has no data in it.

RESOLUTION

To resolve this problem, download Update Rollup 4 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 4 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 4 for Exchange Server 2007 Service Pack 1
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 950976 - Last Review: October 7, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbhotfixrollup kbfix kbexpertiseadvanced kbqfe KB950976

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com