An In-Policy request that is forwarded to delegate seems to be an Out-Of-Policy request if a user submits an In-Policy meeting request against a room mailbox of Exchange Server 2007

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Article ID: 949782 - View products that this article applies to.
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SYMPTOMS

When a user submits an In-Policy meeting request against a room mailbox of Microsoft Exchange Server 2007, the request is forwarded to the delegate for approval. However, in an Exchange Server 2007 environment, the delegate receives a meeting request that resembles the following message:
Description: This out-of-policy resource request was forwarded to you for your approval. This request was forwarded to you for approval because the organizer does not have permission to book this resource.

RESOLUTION

To resolve this problem, download Update Rollup 4 for Exchange Server 2007 Service Pack 1. For more information about Update Rollup 4 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 4 for Exchange Server 2007 Service Pack 1
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

MORE INFORMATION

To enable In-Policy requests for all users on the resource mailbox, and to sent the In-Policy request to the delegate of the resource mailbox, run the following command in Exchange Management Shell:
Set-MailboxCalendarSettings -Identity <resource mailbox alias> -Automateprocessing: AutoAccept -AllBookInPolicy: $false -AllrequestInPolicy: $true -ResourceDelegates: <delegate alias>
Note The resource mailbox can be controlled by policies. If the meeting request follows the current values of resource scheduling options in Outlook Web Access, the meeting request is In-Policy. Otherwise, it is Out-Of-Policy.

Note An example of a resource scheduling option in Outlook Web Access is limiting the meeting duration.

To define a list of users who can submit In-Policy requests, run the following command in Exchange Management Shell:
Set-MailboxCalendarSettings <resource mailbox alias> -RequestInPolicy 'user1@domain.com','user2@domain.com'
Note To run the Set-MailboxCalendarSettings cmdlet, the account must have the Exchange Organization Administrator role.

For more information about the Set-MailboxCalendarSettings cmdlet, visit the following Web site:
http://technet.microsoft.com/en-us/library/aa996340.aspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 949782 - Last Review: October 7, 2008 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbbug kbhotfixrollup kbfix kbexpertiseadvanced kbqfe KB949782

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