Article ID: 946958 - View products that this article applies to.
In a Microsoft Exchange Server 2007 Service Pack 1 (SP1) environment, you run the Restore-Mailbox cmdlet. When you do this, the operation is not successful.
Additionally, you receive the following error message:
This problem occurs when the Indexing service is disabled.
Error restoring the mailbox:
Error restoring the mailbox (/O=xxx/OU=EXCHANGE ADMINISTRATIVE GROUP (xxxx)/CN=RECIPIENTS/CN=xxxx). Error message is: Error was found for xxxx (firstname.lastname@example.org) because: Error occurred in the step: Moving messages. Failed to copy messages to the destination mailbox store with error: MAPI or an unspecified service provider. ID no: 00000000-0000-00000000, error code: -1056749164.
To resolve this problem, install Update Rollup 1 for Exchange Server 2007 Service Pack 1 on the server. For more information about Update Rollup 1 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 1 for Exchange Server 2007 Service Pack 1For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Restore-Mailbox cmdlet, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/aa997694.aspxFor more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
(http://support.microsoft.com/kb/817903/ )New naming schema for Exchange Server software update packages
Article ID: 946958 - Last Review: March 5, 2008 - Revision: 1.2