When a Windows Vista-based computer exits Away mode because of a timed event, the computer's LCD monitor unexpectedly turns on

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Article ID: 940290 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You are running a Windows Vista-based computer.
  • An LCD monitor is connected to the computer.
  • The computer exits Away mode because of a timed event, such as a scheduled recording in Windows Media Center.
In this scenario, the LCD monitor unexpectedly turns on.

For example, consider a scenario in which the following specific conditions are true:
  • On a Windows Vista-based computer that has Away mode enabled, you schedule a TV recording in Windows Media Center.
  • You press the power button on the Media Center remote, or you press the SLEEP key on the keyboard. The computer enters Away mode.
In this scenario, the LCD monitor unexpectedly turns on when the scheduled TV recording starts.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Msil_ehexthost_31bf3856ad364e35_6.0.6000.20707_none_bd93158fdac891a2.manifestNot Applicable12,69425-Oct-200700:25Not Applicable
Msil_ehshell_31bf3856ad364e35_6.0.6000.20707_none_8a40b41a5d8cbca9.manifestNot Applicable8,36025-Oct-200700:25Not Applicable
Msil_microsoft.mediacenter.shell_31bf3856ad364e35_6.0.6000.20707_none_4f3e57d1b1d1333f.manifestNot Applicable3,37425-Oct-200700:25Not Applicable
Msil_microsoft.mediacenter.ui_31bf3856ad364e35_6.0.6000.20707_none_31cca68173253059.manifestNot Applicable3,36525-Oct-200700:25Not Applicable
Msil_microsoft.mediacenter_31bf3856ad364e35_6.0.6000.20707_none_2427ff74e83d9c6f.manifestNot Applicable4,22825-Oct-200700:25Not Applicable
Update.mumNot Applicable3,69625-Oct-200700:25Not Applicable
X86_29add45b38551ef4776ca31711b1dc68_31bf3856ad364e35_6.0.6000.20707_none_8046050f3db3516a.manifestNot Applicable2,70625-Oct-200700:25Not Applicable
X86_7ad25f9eb7e26068f275e53e624acd80_31bf3856ad364e35_6.0.6000.20707_none_6b53ded75da52ccc.manifestNot Applicable69925-Oct-200700:25Not Applicable
X86_microsoft-windows-ehome-ehres_31bf3856ad364e35_6.0.6000.20707_none_50b664206c68ec56.manifestNot Applicable3,11825-Oct-200700:25Not Applicable
X86_microsoft-windows-ehome-ehuihlp_31bf3856ad364e35_6.0.6000.20707_none_3ab56ead472e3712.manifestNot Applicable11,12225-Oct-200700:25Not Applicable
X86_microsoft-windows-ehome-ehui_31bf3856ad364e35_6.0.6000.20707_none_cd6e7c76e5588270.manifestNot Applicable10,07625-Oct-200700:25Not Applicable
Ehexthost.exe6.0.6000.20707135,16824-Oct-200704:08x86
Ehexthost.exe.configNot Applicable80623-Oct-200723:50Not Applicable
Ehshell.dll6.0.6000.207074,382,72024-Oct-200704:08x86
Microsoft.mediacenter.shell.dll6.0.6000.207071,269,76024-Oct-200704:08x86
Microsoft.mediacenter.ui.dll6.0.6000.207072,351,10424-Oct-200704:08x86
Microsoft.mediacenter.dll6.0.6000.20707217,08824-Oct-200704:08x86
Ehres.dll6.0.6000.2070710,103,80824-Oct-200704:05x86
Ehuihlp.dll6.0.6000.207071,498,11224-Oct-200704:05x86
Ehui.dll6.0.6000.20707521,21624-Oct-200704:05x86
Windows Vista, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_1479d91cc573c1ffa60aa2c652df7440_31bf3856ad364e35_6.0.6000.20707_none_b59c3764b2947c1d.manifestNot Applicable70325-Oct-200700:25Not Applicable
Amd64_377630ce0c53faabf6e7ee3289187376_31bf3856ad364e35_6.0.6000.20707_none_c01460c0d5a68fe2.manifestNot Applicable69025-Oct-200700:25Not Applicable
Amd64_88178874e2fc25c74712c31f81f1f040_31bf3856ad364e35_6.0.6000.20707_none_037e58f15a3ea97a.manifestNot Applicable3,72825-Oct-200700:25Not Applicable
Amd64_microsoft-windows-ehome-ehres_31bf3856ad364e35_6.0.6000.20707_none_acd4ffa424c65d8c.manifestNot Applicable3,12225-Oct-200700:28Not Applicable
Amd64_microsoft-windows-ehome-ehuihlp_31bf3856ad364e35_6.0.6000.20707_none_96d40a30ff8ba848.manifestNot Applicable11,17425-Oct-200700:28Not Applicable
Amd64_microsoft-windows-ehome-ehui_31bf3856ad364e35_6.0.6000.20707_none_298d17fa9db5f3a6.manifestNot Applicable10,12225-Oct-200700:28Not Applicable
Msil_ehexthost_31bf3856ad364e35_6.0.6000.20707_none_bd93158fdac891a2.manifestNot Applicable12,69625-Oct-200700:28Not Applicable
Msil_ehshell_31bf3856ad364e35_6.0.6000.20707_none_8a40b41a5d8cbca9.manifestNot Applicable8,36025-Oct-200700:28Not Applicable
Msil_microsoft.mediacenter.shell_31bf3856ad364e35_6.0.6000.20707_none_4f3e57d1b1d1333f.manifestNot Applicable3,37425-Oct-200700:28Not Applicable
Msil_microsoft.mediacenter.ui_31bf3856ad364e35_6.0.6000.20707_none_31cca68173253059.manifestNot Applicable3,36525-Oct-200700:28Not Applicable
Msil_microsoft.mediacenter_31bf3856ad364e35_6.0.6000.20707_none_2427ff74e83d9c6f.manifestNot Applicable4,22825-Oct-200700:28Not Applicable
Update.mumNot Applicable5,03325-Oct-200700:25Not Applicable
Wow64_ehexthost32-info_31bf3856ad364e35_6.0.6000.20707_none_a509a68bf0b855bc.manifestNot Applicable10,13124-Oct-200704:20Not Applicable
Wow64_microsoft-windows-ehome-ehuihlp_31bf3856ad364e35_6.0.6000.20707_none_a128b48333ec6a43.manifestNot Applicable2,74725-Oct-200700:28Not Applicable
Wow64_microsoft-windows-ehome-ehui_31bf3856ad364e35_6.0.6000.20707_none_33e1c24cd216b5a1.manifestNot Applicable2,72625-Oct-200700:28Not Applicable
Ehres.dll6.0.6000.2070710,104,32024-Oct-200704:46x64
Ehuihlp.dll6.0.6000.207071,585,66424-Oct-200704:46x64
Ehui.dll6.0.6000.20707661,50424-Oct-200704:46x64
Ehexthost.exe6.0.6000.20707135,16824-Oct-200704:50x86
Ehexthost.exe.configNot Applicable80623-Oct-200723:38Not Applicable
Ehshell.dll6.0.6000.207074,382,72024-Oct-200704:08x86
Microsoft.mediacenter.shell.dll6.0.6000.207071,269,76024-Oct-200704:08x86
Microsoft.mediacenter.ui.dll6.0.6000.207072,351,10424-Oct-200704:08x86
Microsoft.mediacenter.dll6.0.6000.20707217,08824-Oct-200704:08x86
Ehuihlp.dll6.0.6000.207071,498,11224-Oct-200704:05x86
Ehui.dll6.0.6000.20707521,21624-Oct-200704:05x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Away mode, visit the following Microsoft Web site:
http://www.microsoft.com/whdc/system/pnppwr/powermgmt/awaymode.mspx
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 940290 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertisebeginner kbfix kbqfe kbHotfixServer KB940290

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