The Spooler service may crash frequently on a Windows Server 2003-based server

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Article ID: 934703 - View products that this article applies to.
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The Spooler service may crash frequently on a server that is running Microsoft Windows Server 2003.


This problem may occur if the Xerox WorkCentre Pro 35 PS driver is installed.


To resolve this problem, obtain the latest version of the Xerox WorkCentre Pro 35 PS driver from Xerox.

For information about your hardware manufacturer, visit the following Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


Article ID: 934703 - Last Review: January 16, 2015 - Revision: 1.2
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
kbnosurvey kbarchive kbspooler kbprinters kbexpertisebeginner kbtshoot kbprb KB934703

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