Article ID: 840882 - View products that this article applies to.
Message Queuing messages may be silently discarded by the receiver. The problem occurs when the messages are sent by using the HTTP protocol and if the messages are sent through a Microsoft Internet Security and Acceleration (ISA) Server.
You can find the following entry in the Internet Information Services (IIS) log files:
2004-04-15 18:57:46 W3SVC1 MSMQSERVER 10.10.10.1 OST /msmq/private$/inbox - 80 - 18.104.22.168 HTTP/1.0 - - - - 200 0 0 157 9962 15
Note POST has been truncated to OST.
A problem in ISA Server 2004 may cause the receiver of a Message Queuing HTTP message to receive the POST command without the letter P. This command now reads as an "OST" command. Therefore, the receiver returns error 501 that means "not implemented" and then discards the message. The default handling of error 501 was changed from drop to retry. Therefore, the HTTP message that hits the ISA problem is re-sent. The second message is always successful because the ISA bug occurs only when two subsequent POST requests are sent without waiting for a reply in the middle.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required.
Restart RequirementYou must restart your computer after you apply this hotfix.
File InformationThe English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 26-Apr-2004 23:11 22.214.171.1243 67,456 Mqac.sys 27-Apr-2004 00:35 126.96.36.1993 130,048 Mqad.dll 27-Apr-2004 00:35 188.8.131.523 44,032 Mqdscli.dll 27-Apr-2004 00:35 184.108.40.2063 14,848 Mqise.dll 27-Apr-2004 00:35 220.127.116.113 608,768 Mqqm.dll 27-Apr-2004 00:35 18.104.22.1683 165,888 Mqrt.dll 27-Apr-2004 00:35 22.214.171.1243 88,576 Mqsec.dll 27-Apr-2004 00:35 126.96.36.1993 44,544 Mqupgrd.dll 27-Apr-2004 00:35 188.8.131.523 467,456 Mqutil.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information about how software update packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages