Article ID: 832585
After you install Microsoft Windows XP Service Pack 1, the Task Scheduler service may not start as expected. In this scenario, your scheduled tasks do not run. Additionally, when you click View Log on the Advanced menu in the Task Scheduler service, you see that the following error is logged to the Schedlgu.txt file:
Task scheduler fails to start with 0x80041311 (SCHED_E_ACCOUNT_DBASE_CORRUPT)
0x8004130f: No account information could be found in the Task Scheduler security database for the task indicated.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Note After you apply this hotfix, you must either restart your computer or restart the Task Scheduler service. To restart the Task Scheduler service, follow these steps:
Windows XP 32-bit editions Date Time Version Size File name -------------------------------------------------------------- 19-Dec-2003 21:38 5.1.2600.1327 283,136 Mstask.dll 11-Dec-2003 21:32 5.1.2600.1327 10,752 Mstinit.exe 19-Dec-2003 21:38 5.1.2600.1327 172,544 Schedsvc.dll 16-Dec-2003 03:50 5.1.2600.1328 586,240 Xpsp2res.dll Windows XP 64-Bit Edition Date Time Version Size File name -------------------------------------------------------------- 19-Dec-2003 19:59 5.1.2600.1327 658,944 Mstask.dll IA-64 11-Dec-2003 20:33 5.1.2600.1327 25,600 Mstinit.exe IA-64 19-Dec-2003 19:59 5.1.2600.1327 576,000 Schedsvc.dll IA-64 19-Dec-2003 20:38 5.1.2600.1327 283,136 Wmstask.dll x86 11-Dec-2003 20:32 5.1.2600.1327 10,752 Wmstinit.exe x86 19-Dec-2003 20:38 5.1.2600.1327 172,544 Wschedsvc.dll x86 16-Dec-2003 02:50 5.1.2600.1328 586,240 Wxpsp2res.dll x86 16-Dec-2003 02:50 5.1.2600.1328 585,728 Xpsp2res.dll IA-64
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates