Article ID: 812262 - View products that this article applies to.
Microsoft has released an update to Microsoft Outlook 2002 Service Pack 2 (SP-2). This update fixes an issue in Microsoft Outlook 2002 that occurs when you encrypt HTML messages by using a V1 Exchange Server Security certificate issued by the Microsoft Exchange Key Management Service (KMS). Under this specific scenario, it is possible for some messages to remain unencrypted, and this update corrects the issue. Additionally, this update corrects other issues in Microsoft Outlook 2002 SP-2.
This article describes how to download and install the Outlook 2002 Update: January 22, 2003.
For more information about the Outlook 2002 Update: January 22, 2003, see the security bulletin at the following Microsoft Web site:http://www.microsoft.com/technet/security/bulletin/MS03-003.mspx
How to Download and Install the UpdateIMPORTANT: To install the Outlook 2002 Update: January 22, 2003 that is described in this article, your version of Microsoft Windows Installer must be 2.0 or later. For additional information about this requirement, see the "Windows Installer 2.0 Update Requirements" section of this article.
Client UpdateIMPORTANT: Before you install the client update, you must have Microsoft Office XP Service Pack 2 (SP-2) installed. For additional information about how to install Office XP SP-2, click the article number below to view the article in the Microsoft Knowledge Base:
325671If you installed Microsoft Outlook from a CD-ROM, you have the following two options:
(http://support.microsoft.com/kb/325671/EN-US/ )OFFXP: Overview of the Office XP Service Pack 2
Office Product Updates Web SiteTo have the Office Product Updates Web site detect the required updates, you must install it on your computer. For more information about how to install the Office Product Updates Web site, visit the following Microsoft Web site:
http://office.microsoft.com/ProductUpdates/default.aspxAfter detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.
Install Only the Outlook 2002 Update: January 22, 2003Follow these steps to download and install the client update:
For more information about the client update, visit the following Microsoft Web site:
Administrative UpdateNOTE: Before you install the administrative update by using the steps in this article, verify that your administrative installation point has Microsoft Office XP Service Pack 1 or Office XP SP-2 installed.For additional information about how to obtain the latest Office XP Service Pack, click the article number below to view the article in the Microsoft Knowledge Base:
307841If you installed Microsoft Outlook 2002 from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.
(http://support.microsoft.com/kb/307841/EN-US/ )OFFXP: How to Obtain the Latest Office XP Service Pack
If you are the server administrator, follow these steps to download the administrative update:
301348This article contains standard instructions for installing an administrative public update.
(http://support.microsoft.com/kb/301348/EN-US/ )OFFXP: How to Install a Public Update to an Administrative Installation
Or, you can see the following article in the Microsoft Office XP Resource Kit:
How to Determine Whether the Update Is InstalledThe Outlook 2002 Update: January 22, 2003 contains updated versions of the following files:
To determine whether the Outlook 2002 Update: January 22, 2003 is installed, start Microsoft Outlook, and then click About Microsoft Outlook on the Help menu. The product version is 10.4712.4219 if the update is installed.
File name Version -------------------------- Outlook.exe 10.0.4510.0 Envelope.dll 10.0.4517.0 Exsec32.dll 10.0.4803.0 Impmail.dll 10.0.4406.0 Outlcm.dll 10.0.4712.0 Outllib.dll 10.0.4712.0 Outlmime.dll 10.0.4608.0 Outlph.dll 10.0.4705.0 Recall.dll 10.0.4721.0
For additional information about how to check the version of Office XP, click the article number below to view the article in the Microsoft Knowledge Base:
291331NOTE: If Outlook 2002 Update: January 22, 2003 is already installed on your computer, you receive the following message when you try to install the update:
(http://support.microsoft.com/kb/291331/EN-US/ )HOW TO: Check the Version of Office XP
This update has already been applied or is included in an update that has already been applied.
Windows Installer 2.0 Update RequirementsThe installation of the Outlook 2002 Update: January 22, 2003 requires that your version of Microsoft Windows Installer be 2.0 or later. Microsoft Windows 2000 Service Pack 3 (SP-3) and Microsoft Windows XP include this version of the Windows Installer. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites:
Windows Installer for Microsoft Windows 95, Microsoft Windows 98, and Microsoft Windows Millennium Edition (Me)
Windows Installer for Windows NT 4.0 and 2000
Issues Fixed by the UpdateThe Outlook 2002 Update: January 22, 2003 fixes the issues described in the following Microsoft Knowledge Base articles.
(http://support.microsoft.com/kb/330073/EN-US/ )OL2002: Location field not populated when scheduling resource account
(http://support.microsoft.com/kb/331483/EN-US/ )OL2002: You Cannot Use the Quick Key Search in a Large Shared Inbox Folder
331788The update fixes the following issues that were previously not documented in the Microsoft Knowledge Base.
(http://support.microsoft.com/kb/331788/EN-US/ )OL2002: The Mso.dll File Stops Responding When You Switch Between Custom Form Messages
OL2002: Delegate User Who Has Full Mailbox Access Permission Cannot Recall a MessageYou cannot recall a message sent by another user whose account you are a delegate of even thought you have full permissions in the user's mailbox.
OL2002: Encrypted Messages with HTML Bodies and V1Exchange Server Security Are Not EncryptedWhen you encrypt HTML messages by using a V1 Exchange Server Security certificate issued by the Microsoft Exchange Key Management Service (KMS), it is possible for some messages to remain unencrypted.
OL2002: Space From IMAP User Name Is Stripped After You Configure an Internet Message Access Protocol (IMAP) AccountIf you type a user name with a space in it when you set up an IMAP account, the space is removed. For example if you type "John Smith," (without the quotation marks) the user name appears as "JohnSmith."
OL2002: Invalid Client-Side Only Rule Causes Outlook to Stop RespondingAn invalid client-side only rule that points to a non-existent Microsoft Exchange server can cause Outlook to stop responding (hang). Outlook stops responding after it first starts, and also stops responding when the Rules Wizard dialog box appears. In both cases, the condition is temporary, and the client eventually continues.
OL2002: Outlook Stops Responding When You Use Forms with Calc Fields and Data Access Objects (DAO)Outlook may stop responding (hang) when you use forms in Outlook that use DAO in vbscript and then access another form that uses a formula field.
OL2002: Contact Links That Are Created by Resolving the Contact from a Public Folder Cannot Be Retrieved ProgrammaticallyIf you click the Contacts button at the bottom of a message that supports contact linking to create a contact link in a message, and if the contact that you select is in a Contact folder that is in a Public folder, you may not be able to retrieve the contact information in the contact link programmatically if Outlook is not running.
OL2002: Reminders May Not Appear As Expected If You Are Using Terminal Services or Have Adjusted the Security in the RegistryReminders may not fire reliably in one of the following scenarios:
OL2002: Korean: Extra English Is Added When You Use the Korean Global Input Method Editor (IME) to Modify an Entry in Grid View of OutlookIf you add Korean Double Byte Character Sets (DBCS) characters in the grid view of the Contacts list and tab in a numeric field in the Korean version of Outlook 2002, for example in the Telephone field, English "garbage" characters may be added to the Edit field.
OL2002: Cannot Set Memo As the Default Print Style When You Print From an IMAP FolderWhen you print from an IMAP Inbox, Outlook uses the Table Style. When you print from a Personal Folders (.pst) file or a Microsoft Exchange Inbox, Outlook uses the Memo Style.
OL2002: Meeting Requests Are Saved to the Wrong Personal Folders CalendarWhen you set your personal folder (.pst) file as the default delivery point, and then change the delivery point to be your Exchange Server mailbox, if you accept a meeting request that is forwarded to your .pst file, the resulting meeting shows up in the .pst Calendar, not in the default store. This update was first included in Microsoft Office XP Service Pack 3.
For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307841/ )How to obtain the latest Office XP Service Pack