Article ID: 810556 - View products that this article applies to.
When you try to search for a file by using the All files and folders search command, the Look In box may not display any mapped network drives or installed CD-ROM drives.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name ---------------------------------------------------- 10-Feb-2003 01:50 126.96.36.19919 798,782 Srchui.dll
To work around this problem, type the drive path in the Look In box.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.
After you install this update, with the Group Policy set to hide local drives, the Local Hard Drives (Drive_letter:) search option is still available, but it does not provide direct access to the now hidden drives. However, it does search other available folders that are physically stored on your local drives such as My Documents, Desktop, and others.