TAPI Error 0x80000022 occurs with an English (Canada) or French (Canada) system locale

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Article ID: 311885 - View products that this article applies to.
This article was previously published under Q311885
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If you choose the English (Canada) or French (Canada) setting in the Regional and Language Options tool in Control Panel and you use the Network Connection Wizard to create a dial-up connection, you may receive the following error message:
Cannot Load Tapi Information
Error 0x80000022
The error message appears when you select the Use dialing rules check box on the General tab in the properties for the dial-up connection.


To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
The English version of this fix should have the following file attributes or later:
   Date         Time   Version      Size     File name
   15-Nov-2001  12:07  5.1.2600.0   216,576  Rasapi32.dll
   15-Nov-2001  12:07  5.1.2600.20  630,784  Rasdlg.dll


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Windows XP Service Pack 1.


Article ID: 311885 - Last Review: October 27, 2006 - Revision: 2.3
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbhotfixserver kbqfe kbbug kbfix kbnetwork kbwinxpsp1fix KB311885

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