Article ID: 301286 - View products that this article applies to.
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When you install an Office XP Upgrade product, you receive the following error message after you click Next in the User Information dialog box:
The error message displays a list of drive letters to choose and an OK button.
Setup failed to locate a valid qualifying product on your machine.
Please select the drive where a qualifying product can be found.
You installed an Office 97 suite to a folder other than "C:\Program Files\Microsoft Office". The folder "C:\Program Files\Microsoft Office" is the default installation folder location for Office 97.
To resolve this issue, follow these steps:
Article ID: 301286 - Last Review: February 27, 2014 - Revision: 1.4