OL2002: Error Messages When You Delete Large Number of Messages

Article translations Article translations
Article ID: 289999 - View products that this article applies to.
This article was previously published under Q289999
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all


When you try to delete more than 4,000 messages at one time, you may receive one of the following error messages:
There is not enough memory available to perform the operation
Some items could not be deleted. They were either moved or already deleted, or access was denied.


This behavior occurs because Outlook can handle a bulk deletion of no more than 4,000 messages when it is working with a server message store.


To work around this behavior, delete fewer than 4,000 messages in a single operation.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


Article ID: 289999 - Last Review: October 26, 2013 - Revision: 2.0
Applies to
  • Microsoft Outlook 2002 Standard Edition
kbnosurvey kbarchive kbbug kberrmsg kbnetwork kbpending KB289999

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com