Article ID: 267362 - View products that this article applies to.
This article was previously published under Q267362
When you install Microsoft Office from an administrative installation point on a network server, the full path of the Office Setup location on the server is written in the Microsoft Windows Installer configuration management information.
If the server is unavailable, you cannot do the following operations:
If the location where you originally installed Office is unavailable, you may receive the following error message if the Windows Installer has to repair, reinstall, or add a feature to your installation:
If you want to change the network location used by the Windows Installer, use one of the following methods.
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternative path in the box below.
Method 2Additionally, you can programmatically configure your installation sources. For more information about how to programmatically configure the windows installer list of install sources, click the following article number to view the article in the Microsoft Knowledge Base:
297168Note The original server location is still stored in the registry. Therefore, if the second server location is unavailable, the Windows Installer tries to access the first server location to see whether it is available. If neither location is available, you receive the error message described earlier. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/297168/ )How to programmatically update the source list for an installed Windows Installer package
(http://support.microsoft.com/kb/840169/ )Full-file version update may request Office source files
(http://support.microsoft.com/kb/830168/ )Frequently asked questions about the Local Install Source feature in Office 2003
(http://support.microsoft.com/kb/825933/ )Local Install Source (Msocache)
Article ID: 267362 - Last Review: March 22, 2007 - Revision: 3.12