Article ID: 265720 - View products that this article applies to.
This article was previously published under Q265720
This article has been archived. It is offered "as is" and will no longer be updated.
You may experience a "Stop 0x1E" error message when you change the domain password with the C2 security registry entry enabled. The problem occurs if you have Service Pack 6a (SP6a) installed and the following registry entry is set:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session ManagerThis key ensures that Object Manager can change the attributes of a kernel object in the Object table for the current process if (and only if) the previous mode of the caller is kernel mode.
Value: EnhancedSecurityLevel (REG_DWORD)
When you attempt to change the password after setting this registry value, you receive the following error message:
Stop 0x0000001e (0xc0000005, 0x8019bb12, 0x00000000, 0x0000022c)
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMSNOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform ------------------------------------------------------------- 06/23/2000 07:26p 955,136 Ntkrnlmp.exe Intel 06/23/2000 07:26p 934,656 Ntoskrnl.exe Intel 06/23/2000 07:24p 1,401,920 Ntkrnlmp.exe Alpha 06/23/2000 07:24p 1,373,888 Ntoskrnl.exe Alpha
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Article ID: 265720 - Last Review: October 20, 2013 - Revision: 2.3