Fatal Exception 0E When Shutting Down Using a Matrox Video Adapter

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Article ID: 253241
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
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When you attempt to shut down or restart your computer, you may receive the following error message:
A Fatal Exception 0E has occurred at 0028:C00082CD in VxD VMM(01) +000072CD


This issue can occur if you have an incompatible or early version of a Matrox video driver installed on your computer.


To resolve this issue, download and install the latest Matrox video driver for your video adapter from the Matrox Web site:

More information

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:
Click here to view a list of shutdown articles


Article ID: 253241 - Last Review: June 19, 2014 - Revision: 4.0
kbnosurvey kbarchive kb3rdparty kberrmsg kbfatalexerr0e kbhardware kbprb KB253241

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