Services.exe Problems When You Try to View Log Files

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Article ID: 225088 - View products that this article applies to.
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When you try to view logs associated with the Windows NT 4.0 Event Viewer program, Services.exe may stop responding (hang) or it may generate an access violation error message.


To resolve this problem, obtain the latest service pack for Windows NT version 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:;EN-US;CNTACTMS


Microsoft has confirmed that this is a problem in Windows NT version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.


Article ID: 225088 - Last Review: August 2, 2012 - Revision: 3.0
Applies to
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
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