Article ID: 225000 - View products that this article applies to.
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When you use the Microsoft Outlook 2000 Contact List as a data source for a Microsoft Word 2000 mail merge, the Outlook Categories field is not available for insertion into the document as a merge field.
The converter that is used to convert the Outlook address book into a format that Word can read for mail merge brings across only 40 of the more than 80 pre-defined Outlook fields.
To use your contacts from a particular Outlook category in a Word mail merge, use one of the following methods:
Method 1: Use Outlook to merge your Contacts list.This process creates a main document in Word. When you click Insert Merge Field, the Categories field is available.
To use Outlook to merge your Contacts list, follow these steps:
For additional information about mail merge and Microsoft Outlook, please see the following articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/192258/EN-US/ )OL2000: How to Mail Merge Using Contacts
(http://support.microsoft.com/kb/197716/EN-US/ )OL2000: Field Differences Between Outlook and Word Mail Merge
Method 2: Export the Contacts folder.To export the Contacts folder as a text file, follow these steps in Outlook:
Method 3: Create a new Contacts folder.To copy the Category contacts you want to a new Contacts folder, follow these steps in Outlook:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.