OL98: Migrating from Netscape Mail to Outlook

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Microsoft Outlook 98 provides an integrated tool for migrating mail messages and addresses from Netscape Mail, a component of Netscape Navigator 3.0x, and Netscape Messenger, a component of Netscape Communicator 4.0x.

NOTE: Netscape Messenger 4.5 uses a different file format than previous versions. In order to import e-mail from Messenger 4.5 into Outlook, you can import the messages into Microsoft Outlook Express and then import the messages from Outlook Express into Outlook.

More information

Converting During Setup

Outlook performs a silent conversion of mail items during the Active Setup procedure. If Active Setup detects that Netscape Mail or Netscape Messenger is installed on the computer, Active Setup lists the Netscape programs that are installed and offers to convert the mail and addresses. If you click Yes, the conversion completes without further intervention. Converted mail is imported into the Folder List. Addresses are imported in the Windows Address Book.

Converting After Running Setup

If you choose not to convert Netscape mail items during Active Setup, you can use the Outlook Import And Export Wizard to perform this operation at any time after installing Outlook. The Netscape program must still be installed on the computer. To import Netscape Mail or Netscape Messenger items, follow these steps.

  1. Start Outlook if it is not currently running.
  2. On the File menu, click Import And Export.
  3. In the "Choose an action to perform" list, click "Import Internet Mail and Addresses." Click Next.
  4. In the "Select the Internet Mail application to import from" list, click the Netscape product you want to import (Netscape Mail or Netscape Messenger). Click Next. NOTE: Netscape rules are not converted. Additionally, if you receive a message stating that a registry entry cannot be found, you may have clicked the incorrect Netscape product.
  5. Under "Select the destination for imported addresses," click either Outlook Contacts or Personal Address Book. Note that in the Internet Mail Only installation of Outlook, Contacts is the only choice, because this option does not use the Personal Address Book.
Outlook now converts the Netscape mail items. The import process preserves the folder structures defined in Netscape.

NOTE: In each of the above scenarios the conversion will only occur if the Netscape product is installed on the computer. This applies to conversions done during Active Setup and through the Import and Export process.


Netscape Navigator, Netscape Mail, and Netscape Communicator are manufactured by Netscape Communications Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.


Article ID: 186231 - Last Review: October 26, 2013 - Revision: 2.0
Applies to
  • Microsoft Outlook 98 Standard Edition
kbnosurvey kbarchive kb3rdparty kbinfo kbmigrate KB186231

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