When you run an SUA application that prints log messages from the system logger daemon, ISO 8859 characters are printed incorrectly on Windows Server 2003 R2-based, Windows Vista-based, and Windows Server 2008-based computers

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Article ID: 957389 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
This article has been archived. It is offered "as is" and will no longer be updated.
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Symptoms

You have a Subsystem for UNIX-based Applications (SUA) application that prints log messages from the system logger daemon (syslogd) on Windows Server 2003 R2-based, Windows Vista-based, or Windows Server 2008-based computers. When you run this SUA application, ISO 8859 characters are printed incorrectly. For example, the string "Ümläütén" is printed as the following string:
\M-\ml\M-d\M-|t\M-in
However, if you print the string from applications such as WordPad or Notepad, the string is printed correctly.

Resolution

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have the Utilities and Software Development Kit (SDK) for SUA installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

More information about this hotfix

Are you using one of the following SUA commands to print ISO 8859 characters?
less
more
If you are using one of these commands, run the following command to make sure that these commands print ISO 8859 characters correctly.
$ export LESSCHARSET=iso8859

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 R2, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Syslogd9.0.3790.4368102,40006-Nov-200817:10Not applicable
Windows Server 2003 R2, x64-based versions
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File nameFile versionFile sizeDateTimePlatform
Syslogd9.0.3790.4368160,76806-Nov-200817:12Not applicable
Windows Vista, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Syslogd10.0.6000.20891139,77612-Nov-200811:53Not applicable
Windows Vista, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Syslogd10.0.6000.20891161,79212-Nov-200811:54Not applicable
Windows Server 2008 and Windows Vista with Service Pack 1, 32-bit versions
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File nameFile versionFile sizeDateTimePlatform
Syslogd10.0.6030.1152,57611-Nov-200801:25Not applicable
Windows Server 2008 and Windows Vista with Service Pack 1, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Syslogd10.0.6030.1173,56811-Nov-200802:00Not applicable
Windows Server 2008, Itanium-based versions
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File nameFile versionFile sizeDateTimePlatform
Syslogd10.0.6030.1385,02411-Nov-200802:39Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about the ISO 8859 code pages, visit the following Microsoft TechNet Web site:
http://technet.microsoft.com/en-us/library/cc961842.aspx
To download the Utilities and SDK for SUA for Windows Server 2003 R2, visit the following Microsoft Download Center Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=8B4987E6-D960-49A2-BF52-D3FBD654254C
To download the Utilities and SDK for SUA for Windows Vista and for Windows Server 2008, visit the following Microsoft Download Center Web site:
http://www.microsoft.com/downloads/details.aspx?familyid=93FF2201-325E-487F-A398-EFDE5758C47F
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 957389 - Last Review: January 15, 2015 - Revision: 3.0
Applies to
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
kbnosurvey kbarchive kbexpertiseadvanced kbfix kbautohotfix kbsurveynew kbqfe kbHotfixServer KB957389

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