Article ID: 837814 - View products that this article applies to.
When you hot-swap a dynamic disk, Logical Disk Manager occasionally stops responding or reports an error. You may receive the following event messages in System Event Viewer:
Event Log Description:
Event Type: Error
This problem occurs because, after you remove the disk, an access violation occurs in the Dmadmin service when the Logical Disk Manager rescans to change the disk’s state to missing.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform ---------------------------------------------------------------------- 01-Mar-2004 22:45 5.2.3790.134 946,176 Dmconfig.dll IA-64 01-Mar-2004 18:25 271 Branches.inf 01-Mar-2004 22:57 9,766 Kb837814.cat 01-Mar-2004 22:51 354 Updatebr.inf 01-Mar-2004 22:51 6,285 Update_rtmqfe.inf
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 837814 - Last Review: July 24, 2007 - Revision: 4.7