Article ID: 837160 - View products that this article applies to.
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If you add an unsigned hard disk to a computer that is running Microsoft Windows 2000 and then start the Disk Management snap-in in Computer Management, the Write Signature and Upgrade Disk Wizard will start.
If you add two or more unsigned hard disks, cancel the Write Signature and Upgrade Disk Wizard when it appears, and then use the Write Signature command to write a signature to only one of the new unsigned hard disks, all the hard disks are signed. This problem occurs even if you have specified the hard disks that you want to sign.
To use the Write Signature command, right-click one of the unsigned hard disks, and then click Write Signature.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesNo prerequisites are required.
Restart requirementYou must restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 19-Feb-2004 01:03 2195.6897.297.3 174,864 Dmdlgs.dll 19-Feb-2004 01:03 2195.6897.297.3 163,600 Dmdskmgr.dll
To work around this problem, do not cancel the Write Signature and Upgrade Disk Wizard. With the wizard, you can select the hard disks that you do want to write a signature to and the hard disks that you do not want to write a signature to. Only the hard disks that you specify to write a signature to will be signed.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/816915/ )New file naming schema for Microsoft Windows software update packages
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 837160 - Last Review: October 26, 2013 - Revision: 2.5