The WMI Win32 Provider Does Not Populate the CPU Name Property Correctly

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Article ID: 289514 - View products that this article applies to.
This article was previously published under Q289514
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SYMPTOMS

Typically, a program can use the Win32_Processor class in the root\cimv2 namespace to identify the type of processor that is installed in a computer. However, on some Intel Pentium III-based computers, the Name property is not populated with the expected detail. The "Unknown Intel P6 processor" string is used instead.

CAUSE

Changes in the newer Intel Pentium III processors expose a limitation in the Win32 provider's CPU identification implementation.

RESOLUTION

Windows 2000

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix for Windows 2000 should have the following file attributes or later:
   Version       Size       File name     
   -------------------------------------
   1.50.1085.59  1,077,328  Cimwin32.dll  
				

Windows NT 4.0

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix for Windows NT 4 should have the following file attributes or later:
   Version       Size       File name     Platform
   -----------------------------------------------
   1.50.1085.59  1,044,558  Cimwin32.dll  i386
				

Windows 95 and Windows 98

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix for Windows 95 and Windows 98 should have the following file attributes or later:
   Version       Size     File name   
   -----------------------------------
   1.50.1085.59  728,415  Cimwin32.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

Properties

Article ID: 289514 - Last Review: February 28, 2014 - Revision: 4.1
APPLIES TO
  • Microsoft Windows Management Instrumentation 1.5, when used with:
    • Microsoft Windows 95
    • Microsoft Windows 98 Standard Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows NT 4.0 Service Pack 4
    • Microsoft Windows NT 4.0 Service Pack 5
    • Microsoft Windows NT 4.0 Service Pack 6
    • Microsoft Windows NT 4.0 Service Pack 6a
    • Microsoft Windows 2000 Service Pack 1
    • Microsoft Windows 2000 Service Pack 2
Keywords: 
kbnosurvey kbarchive kbqfe kbhotfixserver kbbug kbfix kbsysadmin kbwin2000presp3fix kbwin2000sp3fix KB289514

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