Error messages when a 32-bit application has the /LARGEADDRESSAWARE option enabled in a 64-bit version of Windows Vista, Windows Server 2008, Windows 7, or Windows Server 2008 R2

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Article ID: 2588507 - View products that this article applies to.
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Symptoms

Assume that you are running a 32-bit application that has the /LARGEADDRESSAWARE option enabled on a computer that is running a 64-bit version of Windows. Then, the application calls various network-related APIs such as GetHostByAddress() or GetAdaptersAddresses(). In this situation, you may receive an error message that resembles one of the following:
  • WSANO_DATA
  • ERROR_NO_DATA (232)
  • ERROR_NOACCESS (998)
This issue occurs on 64-bit versions of the following operating systems:
  • Windows Vista
  • Windows Server 2008
  • Windows 7
  • Windows Server 2008 R2
Note This issue occurs if the application experiences high memory usage.

Cause

This issue occurs because of a problem with address-conversion routines. The 32-bit application passes a user-mode memory buffer that is allocated beyond the standard 2-gigabyte (GB) memory address space by using a network-related API such as GetHostByAddress() or GetHostByName(). The address is then converted from a 32-bit address to a 64-bit address in kernel routines. The address-conversion routines incorrectly sign-extend the particular address to convert it into a 64-bit address. This 64-bit address is outside the scope of the user-mode address pool. Therefore, the kernel denies read or write access to the address and returns an error to the application.

Resolution

After you install the hotfix, the conversion routines correctly convert a 32-bit address that is supplied by the user application to an equivalent 64-bit address without sign-extension.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nsi.dll6.0.6002.2268811,26402-Aug-201115:27x64
Nsiproxy.sys6.0.6002.2268824,06402-Aug-201113:55x64
Nsisvc.dll6.0.6002.2268824,57602-Aug-201115:27x64
Winnsi.dll6.0.6002.2268822,01602-Aug-201115:28x64
Nsi.dll6.0.6002.226888,19202-Aug-201115:17x86
Winnsi.dll6.0.6002.2268814,84802-Aug-201115:18x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nsi.dll6.0.6002.2268817,92002-Aug-201115:25IA-64
Nsiproxy.sys6.0.6002.2268849,66402-Aug-201114:04IA-64
Nsisvc.dll6.0.6002.2268853,24802-Aug-201115:25IA-64
Winnsi.dll6.0.6002.2268837,37602-Aug-201115:27IA-64
Nsi.dll6.0.6002.226888,19202-Aug-201115:17x86
Winnsi.dll6.0.6002.2268814,84802-Aug-201115:18x86
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nsiproxy.sys6.1.7601.1785624,57602-Jun-201202:50x64
Nsiproxy.sys6.1.7601.2200924,57601-Jun-201202:35x64
Nsi.dll6.1.7601.178568,70402-Jun-201204:39x86
Winnsi.dll6.1.7601.1785616,89602-Jun-201204:41x86
Nsi.dll6.1.7601.220098,70401-Jun-201204:50x86
Winnsi.dll6.1.7601.2200916,89601-Jun-201204:52x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nsiproxy.sys6.1.7601.1785653,76002-Jun-201201:52IA-64
Nsiproxy.sys6.1.7601.2200953,76001-Jun-201201:53IA-64
Nsi.dll6.1.7601.178568,70402-Jun-201204:39x86
Winnsi.dll6.1.7601.1785616,89602-Jun-201204:41x86
Nsi.dll6.1.7601.220098,70401-Jun-201204:50x86
Winnsi.dll6.1.7601.2200916,89601-Jun-201204:52x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about the /LARGEADDRESSAWARE option, visit the following Microsoft website:
General information about the /LARGEADDRESSAWARE option
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_c6d4eaed9183d43ed82b76b624c52c50_31bf3856ad364e35_6.0.6002.22688_none_e05796d1cf0f86a5.manifest
File versionNot Applicable
File size1,048
Date (UTC)04-Aug-2011
Time (UTC)10:15
PlatformNot Applicable
File nameAmd64_microsoft-windows-usermodensi_31bf3856ad364e35_6.0.6002.22688_none_d0a25f36964eda3e.manifest
File versionNot Applicable
File size11,833
Date (UTC)02-Aug-2011
Time (UTC)15:47
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,608
Date (UTC)04-Aug-2011
Time (UTC)10:15
PlatformNot Applicable
File nameWow64_microsoft-windows-usermodensi_31bf3856ad364e35_6.0.6002.22688_none_daf70988caaf9c39.manifest
File versionNot Applicable
File size7,616
Date (UTC)02-Aug-2011
Time (UTC)15:22
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_8f4e884ba8a1e575211d5b9921c9bb36_31bf3856ad364e35_6.0.6002.22688_none_e4216fea51c8ead4.manifest
File versionNot Applicable
File size1,046
Date (UTC)04-Aug-2011
Time (UTC)10:15
PlatformNot Applicable
File nameIa64_microsoft-windows-usermodensi_31bf3856ad364e35_6.0.6002.22688_none_748567a8ddef7204.manifest
File versionNot Applicable
File size11,824
Date (UTC)02-Aug-2011
Time (UTC)15:36
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,930
Date (UTC)04-Aug-2011
Time (UTC)10:15
PlatformNot Applicable
File nameWow64_microsoft-windows-usermodensi_31bf3856ad364e35_6.0.6002.22688_none_daf70988caaf9c39.manifest
File versionNot Applicable
File size7,616
Date (UTC)02-Aug-2011
Time (UTC)15:22
PlatformNot Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.17856_none_d05eeee4de3204ca.manifest
File versionNot Applicable
File size8,305
Date (UTC)04-Jun-2012
Time (UTC)08:26
PlatformNot Applicable
File nameAmd64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.22009_none_d121744bf7249826.manifest
File versionNot Applicable
File size8,305
Date (UTC)04-Jun-2012
Time (UTC)08:26
PlatformNot Applicable
File nameUpdate-bf.mum
File versionNot Applicable
File size2,719
Date (UTC)04-Jun-2012
Time (UTC)08:15
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,774
Date (UTC)04-Jun-2012
Time (UTC)08:14
PlatformNot Applicable
File nameWow64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.17856_none_dab399371292c6c5.manifest
File versionNot Applicable
File size4,690
Date (UTC)02-Jun-2012
Time (UTC)05:01
PlatformNot Applicable
File nameWow64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.22009_none_db761e9e2b855a21.manifest
File versionNot Applicable
File size4,690
Date (UTC)01-Jun-2012
Time (UTC)05:07
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.17856_none_7441f75725d29c90.manifest
File versionNot Applicable
File size8,303
Date (UTC)04-Jun-2012
Time (UTC)08:15
PlatformNot Applicable
File nameIa64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.22009_none_75047cbe3ec52fec.manifest
File versionNot Applicable
File size8,303
Date (UTC)04-Jun-2012
Time (UTC)08:15
PlatformNot Applicable
File nameUpdate-bf.mum
File versionNot Applicable
File size1,425
Date (UTC)04-Jun-2012
Time (UTC)08:14
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,447
Date (UTC)04-Jun-2012
Time (UTC)08:14
PlatformNot Applicable
File nameWow64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.17856_none_dab399371292c6c5.manifest
File versionNot Applicable
File size4,690
Date (UTC)02-Jun-2012
Time (UTC)05:01
PlatformNot Applicable
File nameWow64_microsoft-windows-usermodensi_31bf3856ad364e35_6.1.7601.22009_none_db761e9e2b855a21.manifest
File versionNot Applicable
File size4,690
Date (UTC)01-Jun-2012
Time (UTC)05:07
PlatformNot Applicable

Properties

Article ID: 2588507 - Last Review: August 13, 2012 - Revision: 3.0
Applies to
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Foundation
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008 R2
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2588507

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