Power options do not work correctly in Windows 7 or in Windows Server 2008 R2 when you use Group Policy to configure the power plan in a domain

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Article ID: 2514376 - View products that this article applies to.
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SYMPTOMS

When you use Group Policy to configure the power plan in a domain, power options do not work correctly on a client computer that is running Windows 7 or Windows Server 2008 R2.

For example, you use Group Policy to configure the Allow hybrid sleep setting to OFF. However, you may notice that the Allow hybrid sleep setting is set to ON instead of to OFF on a client computer that is running Windows 7.

CAUSE

This issue occurs because the index value setting in Group Policy is the opposite of the index value setting in Windows Power Management.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important for maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.1.7600.20924585,21615-Mar-201105:17x86
Gpprefcl.dll6.1.7601.21683585,21615-Mar-201104:18x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.1.7600.20924785,92015-Mar-201105:48x64
Gpprefcl.dll6.1.7601.21683785,92015-Mar-201105:13x64
Gpprefcl.dll6.1.7600.20924585,21615-Mar-201105:17x86
Gpprefcl.dll6.1.7601.21683585,21615-Mar-201104:18x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.1.7600.209241,504,25615-Mar-201104:34IA-64
Gpprefcl.dll6.1.7601.216831,505,28015-Mar-201104:02IA-64
Gpprefcl.dll6.1.7600.20924585,21615-Mar-201105:17x86
Gpprefcl.dll6.1.7601.21683585,21615-Mar-201104:18x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about the Power Options preference extension in Group Policy, visit the following Microsoft TechNet website:
General information about the Power Options preference extension
To configure power options, use the following Group Policy that is mentioned in the "Symptoms" section:
Computer Configuration -> Preferences -> Control Panel Settings -> Power Options

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size2,350
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameX86_2850a86fb4970b33e742c548a23a4d25_31bf3856ad364e35_6.1.7600.20924_none_febdef2de737b3de.manifest
File versionNot applicable
File size711
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameX86_8af307f6bb46168b73297c12753bde72_31bf3856ad364e35_6.1.7601.21683_none_6c6424dc5d763b3f.manifest
File versionNot applicable
File size711
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20924_none_37e9109dc33d59e3.manifest
File versionNot applicable
File size53,968
Date (UTC)15-Mar-2011
Time (UTC)05:48
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7601.21683_none_398d8bebc09556f7.manifest
File versionNot applicable
File size53,968
Date (UTC)15-Mar-2011
Time (UTC)04:46
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_07c234fd532a7af49bfcc610fe92759f_31bf3856ad364e35_6.1.7600.20924_none_ee7f56efa831b685.manifest
File versionNot applicable
File size1,070
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_11c9f86d7bc75d634637d0a1bf8ec154_31bf3856ad364e35_6.1.7601.21683_none_df16a33d7a9b9f27.manifest
File versionNot applicable
File size715
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_26d3c383fd423476750c5acc9201e1bb_31bf3856ad364e35_6.1.7601.21683_none_b6f698a3f7aeafcf.manifest
File versionNot applicable
File size715
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_2850a86fb4970b33e742c548a23a4d25_31bf3856ad364e35_6.1.7600.20924_none_5adc8ab19f952514.manifest
File versionNot applicable
File size713
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_7a10e5afbbdfad3abd3626ea4d671e43_31bf3856ad364e35_6.1.7600.20924_none_7748ffa5a3b24572.manifest
File versionNot applicable
File size715
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_898b7a3a92bdb344e643db42a5d2ddb9_31bf3856ad364e35_6.1.7601.21683_none_c5b7a36a5c8d0462.manifest
File versionNot applicable
File size1,070
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_8af307f6bb46168b73297c12753bde72_31bf3856ad364e35_6.1.7601.21683_none_c882c06015d3ac75.manifest
File versionNot applicable
File size713
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_bd494b6b8a5fd76ab6f30155df27fcff_31bf3856ad364e35_6.1.7600.20924_none_e716a6e25bd4cc5f.manifest
File versionNot applicable
File size715
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameAmd64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20924_none_9407ac217b9acb19.manifest
File versionNot applicable
File size53,972
Date (UTC)15-Mar-2011
Time (UTC)06:46
PlatformNot applicable
File nameAmd64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7601.21683_none_95ac276f78f2c82d.manifest
File versionNot applicable
File size53,972
Date (UTC)15-Mar-2011
Time (UTC)05:49
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,633
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameWow64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20924_none_9e5c5673affb8d14.manifest
File versionNot applicable
File size34,836
Date (UTC)15-Mar-2011
Time (UTC)05:36
PlatformNot applicable
File nameWow64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7601.21683_none_a000d1c1ad538a28.manifest
File versionNot applicable
File size34,836
Date (UTC)15-Mar-2011
Time (UTC)04:36
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20924_none_37e9109dc33d59e3.manifest
File versionNot applicable
File size53,968
Date (UTC)15-Mar-2011
Time (UTC)05:48
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7601.21683_none_398d8bebc09556f7.manifest
File versionNot applicable
File size53,968
Date (UTC)15-Mar-2011
Time (UTC)04:46
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_2850a86fb4970b33e742c548a23a4d25_31bf3856ad364e35_6.1.7600.20924_none_febf9323e735bcda.manifest
File versionNot applicable
File size712
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameIa64_3f571ca9a0503e7237dacb8d240385b7_31bf3856ad364e35_6.1.7601.21683_none_a2300a3c85889f4b.manifest
File versionNot applicable
File size713
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameIa64_420e022e8157c655270eb34cf442fa04_31bf3856ad364e35_6.1.7600.20924_none_35273da04f5c24d3.manifest
File versionNot applicable
File size713
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameIa64_8af307f6bb46168b73297c12753bde72_31bf3856ad364e35_6.1.7601.21683_none_6c65c8d25d74443b.manifest
File versionNot applicable
File size712
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameIa64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20924_none_37eab493c33b62df.manifest
File versionNot applicable
File size53,970
Date (UTC)15-Mar-2011
Time (UTC)06:43
PlatformNot applicable
File nameIa64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7601.21683_none_398f2fe1c0935ff3.manifest
File versionNot applicable
File size53,970
Date (UTC)15-Mar-2011
Time (UTC)05:44
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,183
Date (UTC)15-Mar-2011
Time (UTC)14:17
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20924_none_37e9109dc33d59e3.manifest
File versionNot applicable
File size53,968
Date (UTC)15-Mar-2011
Time (UTC)05:48
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7601.21683_none_398d8bebc09556f7.manifest
File versionNot applicable
File size53,968
Date (UTC)15-Mar-2011
Time (UTC)04:46
PlatformNot applicable

Properties

Article ID: 2514376 - Last Review: April 13, 2011 - Revision: 1.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2514376

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